Name: Edinburgh House Hotel - B&B
Address: 90-92 Pilrig Street, Edinburgh
Telephone: 0745 127 3975

Very good

Pleasant

Disliked: The room was very small

terrible, would have left early,...

Liked: location, proximity to bus, tram etc was good.that is the only good point of this accomodation
Disliked: the rooms were in horrible disrepair, we had 2 rooms, 1 was supposedly renovated. old carpets- didn't want to walk without shoes on. we could feel every spring in the mattress that was supported on plywood base, curtain stained & held onto rod with pins, bathroom so small you have to turn sideways & tuck your knees under the mini sink to sit on the toilet, protruding towel rack hung over toilet, room door did not lock properly, looked like it had been pried open at some time.the reception was a tiny cubbyhole, host was young man with limited English, he shuffled papers, looked at his computor & finally called 2 people off site to figure out which 2 rms to assign us. 1 was avail, the other had renovation going on so 2nd room was a tiny attic room. intermittent WiFi, poor TV, very little water pressure in mini shower- no hot water. none of amenities advertized- no food option. no staff available in late evening. no soundproofing- could hear guests at all hours. staff indicated most guests are long term, most students

Very poor

Liked: The location was great just a shame abt the rest.
Disliked: Tv had no reception. I was charged an extra £10 late fee that wasn’t advertised on booking for arrival after 22.00 hours.

I would like to make...

Liked: Nothing it was the worse hotel ever stayed in
Disliked: It was awful in every way it was old shabby staff where not helpful asking for more money and let us wait around

Thin walls, hard to sleep.

Liked: The location was really good, well connected with buses and a 20 min walk from the central station.
Disliked: The main issue is that we found it very hard to sleep due to noise. After the first three nights, we asked to be changed to another room, since we were initially on the ground floor next to the reception and main entrance, and people would queue outside our door to check in, making it very loud way past midnight. It got slightly better on the second floor, but the staff was very loud when cleaning in the morning, and we would hear doors slamming all the time, starting at around 7 am. The very thin walls didn't help, since every time a door was slammed, our bed would shake. Additionally, the wifi was really poor, it would disconnect all the time, to the point where it was impossible to use even the smart TV they provided in the room. On a positive note, the staff was helpful when we first complained and moved us to another room right away, but the noise issue wasn't really resolved, and sleep is the number one priority in a hotel.