The Hotel Captain Cook

Stay away from elevators!

Liked: Great location, nice hotel. Great front door attendants.
Disliked: Do not get a room by the elevator. I travel a lot and our rooms (1871 & 1863) had the loudest elevator noise I've ever heard. We thought it was a jet engine...until we realized it was happening every few minutes.I called the next am (after little sleep). The front desk attendant said he was not surprised (!), but there were no other rooms. The night manager should have told us it was bad, and apologized ahead of time. Instead, they made us feel stupid for mentioning it. We could at least have given us a free breakfast. For $1200 (we had 2 rooms), we deserved better.

Great hotel with great location!

Liked: We very much enjoyed our 3 nights at this hotel. It was centrally located and has several shops and restaurants. Our room was quiet/dark with a king plus living room area and roll away with 2 bathrooms. Nice gym areas. Daily housekeeping. Yummy dumpling place across street. Seems v popular with cruise ship crowd. V good ethnic restaurants (check “whiskey and ramen”)a couple books away. Also check out the nearby brewery with patio view. Hatcher’s pass w\ gold mine makes a good day trip too. Paid parking across street. For an epic adventure check Rust’s flying options... Didn’t see any other place I’d rather stay overall.
Disliked: Would have made more sense for couch in living area to be a pull out vs needing to add a roll away, esp w 2nd full bath, but we made it work.

Excellent

Liked: Staff service. Cleanliness. Central location all excellent
Disliked: Na

Very good

Exceptional

Exceptional

Very good

This is a 2-star experience...

Liked: The Athletic Club is impressively well-equipped—top-notch machines, free weights and everything you need for a serious workout. But the whole setup gives off serious Handmaid’s Tale vibes: it’s men-only, with women relegated to a separate gym elsewhere. Feels outdated and awkward in 2025. Great facility, strange philosophy.
Disliked: The Hotel Captain Cook is an overpriced, underwhelming tourist trap of note. We booked a junior suite and to our disbelief, the room was never serviced the entire stay, despite reporting it twice to reception. Apparently, even basic housekeeping is too much to ask. The front desk staff are poorly trained and seemed genuinely burdened by the simplest requests. Asking for clean towels felt like we were negotiating a diplomatic treaty. And then came the best part: they had the audacity to suggest the lack of service was due to “peak tourist season”—as if that somehow excuses incompetence. Truly astonishing.

Passable