Howard Johnson by Wyndham Thunder Bay

Very comfortable and welcoming

Liked: The staff were kind and helpful. The breakfast was fresh and in a clean space. The rooms were very nice and comfortable, even in a pet friendly room. The smoking area was away from the entrances, with a comfortable spot and nice sitting area.
Disliked: No freezer in fridge for ice packs for our cooler. The parking was very limited, but the staff worked to find quick solutions.

Exceptional

Disappointed

Liked: Facilities
Disliked: Seedy location

Poor

Would definitely return.

Liked: Conveniently located, clean, friendly staff.
Disliked: Door didn’t completely close on its own, had to be mindful of pulling or pushing it to close.

Not sure if I would...

Liked: The room was clean and the beds were neat.
Disliked: The fact there was the breakfast barely had anything. (Why have a hot omelette when you can take a cold boiled egg from the fridge)The coldness of the receptionist - First impressions are everything, and the way we were hardly given a welcome or even a smile post a long arduous journey when we got there was sad. This is basic customer service 101.No microwave in the room - you have to walk to the breakfast area to heat some stuff.There should be instructions for customers who park at the back to make their way front or atleast have the door open so people could walk in to check in.

Superb

Exceptional

Exceptional