Name: Econo Lodge Sturbridge
Address: 408 Main Street, Sturbridge, MA
Telephone: (888) 428-0221

Overpriced for a really dirty...

Liked: Nothing
Disliked: Dirty. In disrepair. Extremely outdated and broken furniture. Dirty curtains falling off fixture. Smelled of stale cigarette smoke

Booking.com should look at my...

Liked: Absolutely nothing
Disliked: Overflowing garbage, rotten wooden entrance, wet mattresses piled in and around a dumpster, unpaved parking area - I could not stay there, and asked booking.com for a refund. I was told that the proprietor would “try” to make “accommodations.” There apparently is no way to get through to booking.com’s “customer service.”

Pleasant

Superb

Liked: room and overall experience exceeded my expectations
Disliked: touch up some paint on walls and ceiling...easy fix

Exceptional

The happiness place in the...

Liked: Cleanliness. Staff. Very well appointed king bed room. No unpleasant odor. Large parking area. Really, the place was perfect. I'll definitely return to this motel. I'm from Pittsburgh, Pennsylvania, and was passing through and picked a random Econo-Lodge. What a find. Spread the word. Thanks to the staff in particular. They made my family feel super welcome. Don...
Disliked: The place was perfect. One can not argue against perfect. Future customers will be amazed.

Passable

Disliked: Shower controls need replacing. Hot water not always available Not enough parking

Good

NEVER AGAIN!

Liked: Not much other than the location
Disliked: Owners lied. Said they would refund a nights stay because I had to leave earlier than expected, after I called booking.com. When booking.com called them, they said it’s against their policy to refund any money. Also, the room was not upto date and smelled like cigarette smoke when I arrived.

Never again...

Liked: The gentleman at the desk was very friendly. The towels were clean and the sheets appeared clean.
Disliked: There was a cigarette burn in the tub, one of the beds was missing and replaced with a coffee table, which was very odd and the little shampoo and conditioner bottles were half used. I had to cover the handle of the hairdryer with a washcloth to use it because it was so scuzzy and dirty. The light bulbs in the lamps were so bright that they hurt our eyes. The bed cover was old and the mattress was the worst, our backs were killing us by morning. We could hear our neighbors TV and the others above us load and clear.. Spend the extra $100-150 a night and stay somewhere else during the the Brimfield show. It was pretty dumpy. Last but not least there were also a pile of really gross old mattresses next to the dumpster as we were driving out. Charming.