Econo Lodge Near Reno-Sparks Convention Center

Okay

Liked: The first room that I stayed in had a horrible mattress... I had to switch to another room and the receptionist was very accommodating
Disliked: More updates to the rooms would make it a perfect hotel

Bad

Passable

Superb

Liked: The price
Disliked: They didn't have espn

10 min stay

Liked: My favorite part about my booking with Econo Lodge was after seeing the room when I went back to the staff desk and got my money back because I wasn't staying a single night there
Disliked: Absolutely everything about the place was horrible and. They're online pictures did not match the location. The only thing updated from 1974 was the linoleum planking, hookers, and disease.

Worst stay of my life!!!...

Disliked: WORST customer service I’ve ever experienced in my life!! The man at the counter was very confrontational and disrespectful!! When it was time to check out at 11:30, the man came to my room and yelled out it was time to check out and I said ok i will take a quick shower. At 12PM, he came back and yelled out he was taking my deposit. I was already done just gathering the rest of my belongings. I went to the main counter at 12:05PM to address the issue and he was yelling in my face saying that 11:00Am was checkout. He was pointing his finger in my face and did not give me any respect. I told him I was out gambling until 4AM and I’m only 1 hour after checkout. He started yelling more and went from around the counter until he was standing by me side to side. He also followed me all the way to the parking lot intimidating me. I HAVE A VIDEO THAT I WILL BE POSTING ON ALL PLAYFORMS YELP, google reviews

Unpkeasnant experience

Liked: Close to my work.
Disliked: I don’t feel safe . My room was adjacent to the other room. The lock was not working well. I have to put a chair in front of the door . The air conditioning was not working well It took an hour before the room gets cold.

Holes in curtain, graffiti in...

Liked: There were beautiful roses in the courtyard. The TV and cable were nice. The bed was a bit hard but comfortable
Disliked: The curtains had holes in the (small and looked like cigarette burns), there was gang graffiti marked in the drawer next to the bed. Room 520-y’all should paint over that. The people in the room above us were loud, sounding like they were pacing and moving furniture late night. We called the front desk—it stopped for a bit and then started up again at 1am. We had to call the front desk once again. Made us feel unsafe. Needs improvement big time!

Poor