Name: Econo Lodge Motel Village
Address: 2440 16 Avenue Northwest, Calgary, AB
Telephone: (888) 406-7656

I booked a room for me and my buddy (we're a lass and a lad). I booked online, and I got to choose the type of room I wanted. I obviously specified two double beds, and a non-smoking room. When we checked-in, it felt like we weren't expected. Timid girl at the front desk said hesitantly, "Well...all we have is a room with one queen bed. Will that be alright?". To which I immediately replied, "NO." We then explain that we are not a couple, and she tells us that there is also a room with two double beds, but it's smoking. At this point I'm getting ticked off. I ask her why the hell is the room I specifically asked for when booking not available? She explains that because it was done online, it basically just doesn't matter what you ask for on there. Well that makes a hell of a lot of sense, doesn't it? Too fed-up and tired at this point to argue with the girl, so we say, screw it, let's go with smoking. Holy hell. I'm pretty sure I got cancer just walking in that room. My buddy smokes and we were both disgusted. He scanned the bedspread with his flashlight, and dried liquid of....some sort....looked like blood and semen were both staring us in the face. I couldn't do it. There's no way I could stay in this room. So, I march back down to the front desk, tell her everything I just told you, minus the bedspread liquid. She says we can have the other room with the queen bed, and she'll give us a cot. Wicked. I don't give a crap by this time and say, "Fine." So that's what we did. At no point was a discount or anything ever offered, which having worked in customer service for years before, seems like that might've been a good thing to do. And if you book something online, and are given the option of CHOOSING the type of room you want - shouldn't it be listed somewhere that that is nonsense, you will get what is left? I was pissed and won't be back. She didn't even apologize. 200 bucks for two nights....great. Don't stay here.

Liked: Fridge kept the liquor cold.
Disliked: It was gross.

Exceptional

Liked: Everything was great
Disliked: The floor had a few sticky marks on the floor

Passable

Poor

Good

Liked: Price was good, room clean.
Disliked: Ease of access to hotel not too easy.

Very good

Good

Exceptional

Passable

Liked: didn't try it

It was ok

Liked: The room was very clean and the staff was friendly. The hotel was surprisingly quiet too. Great location.
Disliked: The hotel is old and has seen better days.The balcony was not accessible for some reason. The air conditioner was loud. There were only four channels available on the TV.