Good

Very good

Will never stay here again.

Disliked: The beds were extremely uncomfortable and tiny and the breakfast was diminished. Hardly any food out. We had to switch rooms because our was full of smoke. 3 separate holding charges for the rooms was placed in my card even after the rooms were paid for.

Maginal

Liked: Location - otherwise would not stay here
Disliked: No elevator. Broken toilet led to having to go up a floor and use stairs. No place to sit down outside

Exceptional

All good except the billing...

Liked: Everything was fine except that you did not collect the $147.06 from my Master Card ending in 2448. When I checked in, I had to put the room on a different card. I checked with my Credit Card later in the day and you still hadn't charged it.I spoke with them today (5/28/2022) and they told me that you did take the money from my account. I also spoke with the Econo Lodge in Arlington, Va., they checked out my Reservation, and the only payment they have is from the Credit Card that I used at their Check in Desk.In addition, I spoke with the Credit Card Company that I used with your service, and they are going to contact you about this discrepancy. As for your service I think it is great. You had the Hotel that I was looking to stay at and making the reservation was easy and efficient. I just don't want to pay for the room twice. Thank you for the opportunity to explain my situation and I hope it will be resolved. Sincerely John McCormick
Disliked: See previous statement.

Exceptional

Superb

Liked: Clean manageable price good location and parking available
Disliked: Coffee machine not refilled in am would like if recycle can available

Passable