Econo Lodge Killeen

Exceptional

Exceptional

Exceptional

Bad

Good

Liked: The room was a smoking room
Disliked: I didn't receive a clea room at all for this stay and my $50.00 damage fee that you all said was included in my final charge in the amount of $268.00

Very good

Bad

Liked: Nothing at all
Disliked: Customer Service was horrible

Bad

Econo NO BREATHO

Liked: The price and location
Disliked: They put me in a smoking room , it stunk very very bad ! I have COPD and couldn't breath . I also showed my paperwork on my service dog and he complained about it being on my phone and he couldn't read it . I'm in the process of moving so I keep all my service papers on my phone. He wouldn't let me book another night till the next day , therefore I had to move more things than what was necessary NOT GOOD FOR A DISABLED PERSON TO HAVE TO KEEP LIFTING . I didn't stay another night due to the room being smoked in and the fact that I needed a disability room and couldn't breath