Econo Lodge Inn & Suites East Guest Reviews
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2.0 miles from Matthews centre |
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Kristen Tue, 27 February 2024
It worked for the night
Liked: Available
Disliked: Tv was tilted. Room had burn mark everywhere
Shannon Thu, 28 December 2023
Exceptional
Verified Hotel Guest Tue, 31 October 2023
Liked: It was available. That's it...
Disliked: Dust, dirt and grime in all the corners, the A/C was covered in dust. Bathroom ceiling paint was peeling constantly and fell off as it heated up. Refrigerator smells and freezes everything, including all the coating in the fridge rotting off. There's more
Leo Sat, 30 September 2023
Bad
Liked: Didnt like management he accused me of stealing towel when I didnt , terrible place and very uncomfortable will not recommend
Leo Sat, 30 September 2023
Bad
Liked: Didn’t like management he accused me of stealing towel when I didn’t , terrible place and very uncomfortable will not recommend
Sue Sun, 30 July 2023
My dog wouldn't even go inside
Liked: I left after five minutes and only stayed that long knowing there was a NO REFUND POLICY
Disliked: disgustingly dirty stinky hot AC did not work smokey must moldy ceiling falling down
Sue Sun, 30 July 2023
My dog wouldn't even go...
Liked: I left after five minutes and only stayed that long knowing there was a NO REFUND POLICY
Disliked: disgustingly dirty stinky hot AC did not work smokey must moldy ceiling falling down
Mshara Tue, 30 May 2023
I will not stay at this property again. Management needs to upgrade. I was charged a deposit.
Liked: Did not see any bugs. Mini Fridge and microwave were clean and usable.
Disliked: Property was dirty and outdated. I was charged a security deposit that was not mentioned at booking. No breakfast. Had to chase down towels. Property was not clean. lampshades broken, walls need painting, Bedding needs upgrade and the pillows were dirty and flat. I was told I would have to wait 5-7 business days for deposit to be released IF the room was okay when checked. Room was dirty upon arrival, with no iron and two sets of towels when my reservation was for 4 people. There was no Bible or iron, so I do not know what they think someone would take. Walls need painting, there was a patched up hole in bathroom door, toilet was slow to flush...rising to the rim before receding. Bedding looked to be early 90s with holes burnt into comforters and under sheets. TV was small. Plugs for electronics did not work. One electrical socket was missing the cover for it. Hangers were all broken. At check in the man was rude when I asked why the price I was paying was not the same as what was quoted on Booking.com. He continued to talk over me and when I asked about the breakfast, he cut me off and said NO breakfast, Coffee only. The best part of our stay was seeing no bugs and checking out. I am still waiting on my $25 deposit to be returned. For the price of this stay there are better places with better customer service.
Mshara Tue, 30 May 2023
I will not stay at...
Liked: Did not see any bugs. Mini Fridge and microwave were clean and usable.
Disliked: Property was dirty and outdated. I was charged a security deposit that was not mentioned at booking. No breakfast. Had to chase down towels. Property was not clean. lampshades broken, walls need painting, Bedding needs upgrade and the pillows were dirty and flat. I was told I would have to wait 5-7 business days for deposit to be released IF the room was okay when checked. Room was dirty upon arrival, with no iron and two sets of towels when my reservation was for 4 people. There was no Bible or iron, so I do not know what they think someone would take. Walls need painting, there was a patched up hole in bathroom door, toilet was slow to flush...rising to the rim before receding. Bedding looked to be early 90s with holes burnt into comforters and under sheets. TV was small. Plugs for electronics did not work. One electrical socket was missing the cover for it. Hangers were all broken. At check in the man was rude when I asked why the price I was paying was not the same as what was quoted on Booking.com. He continued to talk over me and when I asked about the breakfast, he cut me off and said NO breakfast, Coffee only. The best part of our stay was seeing no bugs and checking out. I am still waiting on my $25 deposit to be returned. For the price of this stay there are better places with better customer service.
Verified Hotel Guest Mon, 24 April 2023
Liked: Just about the only positive things I could say were the gentleman that checked me in was nice and helpful, and the rooms were spacious
Disliked: Dirty. Mold in the fridge. Toilet, tub and sink were all clogged. I ended up fixing all that myself. Floor was disgusting. No slip stuff in the tub is flaking off. Plugs won't stay in outlets. Take your money elsewhere you'll be glad you did.