Name: Eccleston Square Hotel
Address: 37 Eccleston Square, London
Telephone: (888) 406-7656
Rating: 4.25

Pleasant stay, safe and quiet...

Liked: We chose this hotel for the location primarily for safety and quietness and since we’ve stayed here before over two years ago it was a very pleasant stay. It was more expensive than other hotels in the area so we may have to check what other rates are. The staff were very friendly and helpful. Desireé was especially so when our original room we booked the frig wasn’t working. We had told Anish who we as nice but he told us that the card needs to always be inserted which we had but the frig still didn’t work. Also, we didn’t mention this but the first room wasn’t as clean as we expected so that’s why I rated it with an 8. So the first day we stayed in that room until the next day when Desireé switched our room and so kindly put us on the the same floor which was so great of her. The frig was working and the room was cleaner. Paolo was great too. He’s very friendly. We enjoyed tea with some of our friends and he brought out a very nice tray of goodies. Our British friends felt very posh. The room service was really good. Food was delicious and reasonably priced. When we checked out the guy behind the counter which I don’t remember his name was not as helpful or friendly. We wanted a receipt but he just told us it would be sent through our email. I always want a paper copy but he didn’t offer one. I overheard as we were leaving that one man complained that the a/c wasn’t working and on another floor it flooded with water. We felt bad for those occupants but glad we didn’t have that problem. Next time we come to London we may check out other accommodations in that area. However, we may come here since we are comfortable here too.
Disliked: As was already mentioned above what we didn’t like.

Superb

Quiet and smart but could...

Liked: Great location, very close to Victoria Station but in a quiet square. Very modern and hi-tech. Comfortable beds and modern but small bathroom. Turning the lights on and off proved a challenge but we eventually worked it out. Supremely quiet hotel.Staff very friendly and helpful.
Disliked: Little in the way of luxuries in the room. Coffee machine with 3 pods and 2 bottles of water. Tea available via room service. No biscuits. Considering the price paid this was disappointing. Paid nearly £30 for breakfast but also poor value for money. Underwhelming continental choice and we ended up having cereal, juice and tea.

Comfortable hotel in a beautiful...

Liked: The hotel is situated in a beautiful area near Belgravia. The hotel staff was very welcoming, our room was well appointed with a large king bed, perfect for sleeping.
Disliked: We were given a room in the basement level but we adjusted and it turned out to be perfect for the one night we were there.