Great service, comfortable room, lovely...

Liked: Beautiful surroundings and building, peaceful
Disliked: Parts of it were a little run down

We had a very enjoyable...

Liked: Period features and country surrounding, perfect!
Disliked: A bit inconvenient having to stay in cottages as you have to drive back to hotel for breakfast/lunch/dinner and drinks.There was also a hoover left in our room on entering which I would imagine shouldn’t have been there. We did inform reception but no one came to remove it so we did it ourselves!

Exceptional

Very good

Stornoway black pudding

Liked: Beautiful Manor house and gardens
Disliked: Breakfast content wrongly stated. Stornoway Black pudding stated in the menu but what was served was not. Guess they were not banking on someone who known that particular food. Bit cheeky in my opinion as it is fooling customers and at a high price. I paid £279 for a night's stay with Breakfast so you would hope what is offered is served.

Staff lovely - Spa &...

Liked: The staff were lovely (apart from one- but we’re let that go). The grounds are gorgeous and if you’ve in to history, you will appreciate the building.
Disliked: We had to change rooms because the original room was filthy and falling apart. Flies ruined our breakfast, as they are coming from the flowers! Take the flowers off the tables! They shouldn’t be advertising as a luxury hotel because it’s falling apart including the spa! The staff are nice, but witnessed a manager being extremely rude to a waitress and was disgusted. If it wasn’t for the staff, the hotel would have nothing going for it. Therefore, think management should appreciate them more and not talk down to them if they took an extra 5 minute lunch break. We still had a nice time but I wouldn’t return until some serious money is invested!

Very good

Had a wonderful stay -...

Liked: loved the food and ambience
Disliked: my husbands birthday card error you wrote it to me in and not him !

It was just lovely

Liked: Beautiful, romantic setting, lovely walks through grounds
Disliked: Pavilion restaurant/ bar changed so much only limited time open, such a shame