East Austin Hotel Guest Reviews
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Mcbride Fri, 15 August 2025
Bad
Dwan Wed, 13 August 2025
Superb
Arrate Thu, 7 August 2025
Mold, Dust, and Indifference –...
Disliked: We stayed at this hotel for two nights in July, and it was one of the worst travel experiences we've ever had. The room reeked of damp, the carpet was covered in huge stains, and we even saw cockroaches crawling through the hallway. The shower was so filthy we had to wear flip-flops to feel remotely clean. The only thing that seemed clean were the sheets—and even that we're not sure of.The receptionist was completely unhelpful and indifferent. As foreigners, we struggled to communicate, and he made no effort to slow down or speak clearly. It felt like we were bothering him just by checking in.To make matters worse, we were charged a $260 deposit—equal to the cost of our stay. We were told it would be refunded within 3–5 business days, but we didn’t see that money again for two full weeks. We've stayed in much nicer hotels in the same city and state, and the deposits there never exceeded $95.The parking, which cost an extra $34 per night, was advertised as secure—yet the gate was left wide open all night. We didn’t feel safe at all.Honestly, this place was nothing like the photos. For $50 more, you can stay somewhere cleaner, safer, and with staff who actually care. I wouldn’t recommend this place to anyone.
Santos Tue, 5 August 2025
Exceptional
Anonymous Mon, 4 August 2025
Very good
Andrea Mon, 4 August 2025
Very good
Jimmy Sun, 3 August 2025
Superb
Bellamy Thu, 31 July 2025
Great
Liked: Views of scenery
Disliked: Nothing
Norton Thu, 31 July 2025
We’re local and booked a...
Liked: Nicely decorated and trendy with good location to bars. Beds were comfortable!
Disliked: The room was very musty/mildew smell, with broken ice bucket and scratches on the balcony door. My group booked several rooms and all of them had that humid/musty smell. The staff were fine, but could’ve been more friendly.
Jeremy Tue, 29 July 2025
Superb