Eagle Hotel Luton Airport

Very poor

Superb

Liked: Helpful staff, even when checking in at 2 AM

Very poor

Liked: The room was okay and fairly comfortable
Disliked: The property had checked in random people into my room before I had arrived. Leaving me almost stranded because they had not done their job properly. I had communicated with the hotel that I would be checking in at 11pm however they still went ahead and let people check in under my name which is absurd. Very unprofessional staff

Exceptional

Liked: The room size and bedroom. Very comfortable bed plus clean bathroom
Disliked: None

Good for our very short...

Liked: Lovely welcome, clean room and comfortable bed. We could open the windows but the manager could not tell us when we arrived if we could, she didn’t know.
Disliked: The pillows were awful, you could T class them as a pillow.

Good

Avoid and stay elsewhere! Certainly...

Liked: The photo of the room look like the property, however that’s a far as it goes!
Disliked: The location of the property was hurrendous! I’m surprised my car was still there in the morning and that I actually had my tyres still in place to!

Good

Liked: The room and staff
Disliked: The pub across the road stays open until 3am and you can't sleep due to everyone being outside the pub making a he'll of a noise

Superb

Liked: free parking and kind staff!