Dunston Hall

Disappointed

Liked: Lovely building and grounds, nice leisure facilities
Disliked: I pay over £400 for two nights in a king room, which had no ac it was extremely hot, the room was really dated, rip in my bed sheet and when you open the window an ac unit outside mad a racket all night, no fridge or mini bar to store the dog food or for cold water in thus heat, also wasn't allowed to take the dog for evening dinner but you can breakfast which if I knew all of these things I would not of booked

Very good

Very disappointing & desparatly requires...

Liked: Nice grounds
Disliked: Very tired, the sink was badly cracked, the bedside tables were chipped & peeling, no air con (or even a fan) no water glasses.. we ordered a burger which we waited 40minutes for which arrived burnt!

Won’t be returning

Disliked: Poor room service took me over 15 mins to get through to the kitchen and 1 1/2 hours for a pizza and two drinks. Not only did I wait ages for the foot it turned up cold it was awful.

Passable

Liked: Location
Disliked: Not very clean

Overall enjoyed my stay very...

Liked: Kat housekeeping. Room lovely and Clean.Outstanding service at Dinner by Rosie.Enjoyed the amazing entertainment by Jacob Ocal.
Disliked: More staff in the main bar.

Superb

Beautiful building and grounds. Wonderful...

Liked: The building was beautiful and all the original features. We loved the breakfast all good quality produce. The rhubarb. Juice was amazing, I’ve got to see if I can find some for home. Lovely big bed and very comfortable.
Disliked: The furniture in our room was very worn and tired looking. Bathroom door was the same. Ripped net curtains.

Affordable but not as good...

Liked: The setting outside. The architecture outside. Pet friendly option.
Disliked: Not enough staff to serve properly at the Bar. Food was ok when eventually arrived more than one hour later. Rooms were too hot, no air conditioning and as there was a party every single night, it was really uncomfortable to open the window and having to listen to the loud music. We were supposed to be able to relax! No robes in the room to go to the spa. Hotel inside looks a little bit tired. Some areas could be nicer just adding some flower vases.