Dunston Hall Hotel Spa & Golf Resort Guest Reviews
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|3.7 miles from Norwich centre|
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Richard Wed, 22 November 2023
Will try some where else...
Liked: Reception good Breakfast good
Disliked: Bathroom tired no drinking glasses supplied. Dinner second night one meal forgotten had to wait 1 hour for desert Waitress apologetic same thing happened last time we stayed.
Vivian Tue, 21 November 2023
Never again.. rooms are horrific,...
Liked: 'Room and corridors were in a state of disrepair. The pool area is nice but the hot tub had a lot of grit in the bottom not sure when it was last cleaned. No room service available and no food served after 8.45. On a positive note the reception staff were very welcoming.
Rachel Tue, 21 November 2023
Great venue for a relaxed...
Liked: The property is beautiful in terms of its’ exterior and the Reception & ground floor areas are stunning. It’s such a bonus too that guests have the wonderful spa at their disposal too!
Disliked: The lighting inside the rooms is not good for applying makeup!
Richard Tue, 21 November 2023
We enjoyed our stay but...
Liked: Lovely building, food was very good and the staff were very nice
Disliked: Rooms in the main building were well used.The layout of the extension buildings is confusing especially as the signage is almost non existent.Also for breakfast only 2 coffee machines for all the guests created long queues and they needed maintenance which made it even worse.
James Tue, 21 November 2023
Disappointing due to food delay...
Liked: Beautiful building and huge amount of character.
Disliked: Evening food service in the bar was terrible. 90 minute wait for fish and chips. Unacceptable.
Carole Tue, 21 November 2023
Entirely ticked every box in...
Liked: Spacious clean throughout the hotel.Very friendly staff everywhereGood selection and well cooked food at breakfast Reasonably priced drinks in the bar
Ivan Mon, 20 November 2023
Ideal position for using P&R...
Liked: Dinner was excellent , staff very helpful and polite , room good size ,
Disliked: Shower room needed a good clean including the toilet , bedside cabinets deeded dusting , no drinking glasses in the room, would be nice to be asked at breakfast if you would like tea or coffee and not stand at queue to use machine , standard of hygiene at breakfast very poor, YOU DO NOT PLACE UNUSED CUTLERY BACK IN THE TRAY TO USE AGAIN ,YOU HANDLE IT BYTHE HANDLE AND NOT THE BLADE , OR WIPE THE TABLE WITH SERVIETTE AND LEAVE ON TABLE FOR NEXT DINER TO USE did speak the senior member of staff, did not like bar prices very over priced .
Peter Mon, 20 November 2023
Booked at short notice and...
Liked: The ambience and warmth of the welcome
Rachel Mon, 20 November 2023
Helen Mon, 20 November 2023
We had a lovely 24...
Liked: Lovely building and grounds. Wonderful spa treatments.
Disliked: A little tired in places. Front doors need decorating. It’s the first point where a guest gets an impression. Brassiere could do with white table clothes, just makes a dining area look less canteen like.