Dunes Manor Hotel & Dunes Suites Guest Reviews
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|5.6 miles from Ocean City centre|
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Claude Thu, 22 August 2019
Great stay and will probably...
Liked: Great view. Convenient to boardwalk.
Disliked: Guest WiFi was slow and frequently dropped service. Sheets were to small for the bed.
Kalesha Thu, 22 August 2019
Liked: Staff was very nice, view was good, clean facility.
Disliked: The beds and pillows were absolutely horrid I've slept at other much cheaper places with much better quality beds, it felt like I was sleeping on a $100 mattress with $5 pillows, the bathroom was way to small as soon as you open the bathroom door there's the toilet and you can really only have 1 person in there at a time again I've stayed in much much cheaper places with bigger bathrooms then this and for the money we paid was nothing to write home about. The staff was great though and always with a smile, the wait times for the elevator was ridiculous, how can you have 11 stories of rooms but only have 1 set of elevators throughout not counting the service elevator. My family's stay here was OK but for the price I felt like I got robbed especially when you can get condos for cheaper then what we paid for (only 4 days) very disappointed.
Kadir Thu, 22 August 2019
Michele Wed, 21 August 2019
Disliked: Room service was the worst! The first day our room didn?t get cleaned until 7 PM and we had to call the front desk more than three times. Every day after that they never gave us enough towels. There were four of us and we got two bath towels, two washcloths and two hand towels. Every once in a while we got a bathmat. Our towels were NEVER hung up. Always layed sloppily on the toilet seat which was never cleaned. Also, the shower wasn?t cleaned as well. There was only one sheet and one THIN blanket on the bed. Someone should have showed the staff how to make a bed. Sand remained on the porch. Never swept! As far as staff service when it came to dining, they were nothing but rude and unknowledgeable! Took forever to get lunch and as well the bill. The food was just ?ok.? When the room service was brought to the managers attention, he politely and surprisingly offered us free breakfast coupons for one day. When I reminded him that we had breakfast included in our package he said, ?oh? and was never offered anything else. I thought that was very unprofessional! The entertainment they provided must have cost them close to nothing. Very poor. If you?re looking to have a good time, this isn?t the place. It?s morbid. I could go on and on about the things they can improve but what?s the sense. Nothing is ever done. The only person who tried to ?help? was the supervisor. She was amazing and kept apologizing. I think this establishment would benefit from more training for their employees!!!! Or maybe just hire people that really want to work. In the end, I was extremely disappointed with all the money I spent on this vacation! I could have gone to an island for all that money and been treated like we meant something.
Linda Wed, 21 August 2019
I was disappointed because of...
Liked: Comfortable beds. Good view
Disliked: The bathroom area had a lot of hair in the floor. I expect the bathroom to be cleaned well. I don?t know how anyone could not see the black hair.
Tia Wed, 21 August 2019
Anonymous Wed, 21 August 2019
Barbara Tue, 20 August 2019
Room was more like a...
Adele Mon, 19 August 2019
I had a great time
Liked: Restaurant Room size
Disliked: Bathroom little small. Couple stains on rug
John Mon, 19 August 2019
based on price and the...
Liked: Room and location were excellent
Disliked: We found out upon arrival that were staying in the dunes suites which is not the main hotel and did not know this when booking. The room was fine but the entrance to the Dunes Suites building was an elevator lobby used by the staff and was dirty with garbage bags and the like and more like a kitchen back entrance that a hotel, that was extremely disappointing. The pool was in a hotel next door. Also supplies like soap and shower caps were never replaced during our 3 day stay when the room was cleaned.