Duke Of Cornwall Hotel Guest Reviews
Write a review
Write a review
Yvonne P, Seaton Devon, visiting Plymouth Pavilions
Disappointing. Has seen better days; needs refurbishing in the rooms; love the old building but needs some tender loving care!
Liked: The character - lovely old hotel.
Disliked: Hair drier in room unsafe - the vent on the back protecting the fan broken clean in half. The toilet seat, when lifted, was peeling and in a pretty bad state. The mattress had a plastic sheet on it underneath the sheet which immediately made you sweat as soon as you make contact - awful!
Grace B, Cheltenham, visiting Plymouth Pavilions
The hotel in the main areas was lovely; the bar was fantastic; ambience of the hotel was great; staff were very accommodating. The room, however, was very small compared to the photos that had intrigued us to stay at the hotel on the website. The bed sheets had stains on and there were hairs on the pillow case; the bathroom wallpaper was ripped in several areas and there were dirty marks and chipped paint work all over the doors and wood work. There was no room in the car park so had to pay for parking in the morning we had to get up to go and pay the meter at 10am in the morning. Housekeeping walked into our room at 9.10 am. Unfortunately we missed breakfast as we went down at 9.50a.m. to be told breakfast was not being served any more. When we went to check out we were told we had a fee of £8 to pay. We queried this as we had paid with cash for a sandwich and drinks at the bar the night before. The woman at reception told us it was a fee because we had the sandwich sent to the room and therefore this was room service! We explained that we weren't aware of being charged £8 for a £6.50 sandwich to which the staff rudely huffed at us never mind. She didn't look at us again nor did she thank us for staying or say goodbye - we were quite shocked by this and quickly left the hotel. The hotel was in a great location and like I said the main areas are lovely - it was just a shame that our experience here wasn't relaxing or memorable.
Disliked: Room was dated and needed redecorating.
Gdf Mon, 18 August 2025
Old-World Charm… Could Use Modern...
Liked: I liked the old vibe of the hotel, it is also in a convenient area of the city and relatively close to the hoe park. I loved the staff, very polite and ready to help.
Disliked: I stayed in room 404 and feel that it could use some renovations. I understand the hotel may be aiming to create a vintage atmosphere, but a few updates would really improve the experience. For example, adding a small fridge would be very helpful—especially in summer when having cold water is a must. The wallpaper is ripped in some spots and could benefit from a refresh.Additional improvements that would make the stay more comfortable include a mini safe, better-quality towels (the ones provided had holes), and a more practical shower setup, as the showerhead cannot be picked up.That said, I did enjoy the overall vibe of the hotel—it has character—but I think it may not be the right fit for me.
Yevhen Mon, 18 August 2025
Very good
Jean-philippe Mon, 18 August 2025
A grand style hotel which...
Victor Mon, 18 August 2025
Very poor
Claire Sun, 17 August 2025
Great location, hotel very old...
Liked: Great location
Disliked: Bathroom was shocking
Nigel Sun, 17 August 2025
Pleasantly surprised to find a...
Liked: A last minute booking, great Location, lovely historic building, great staff and a good evening meal. The Hotel is sort of days of former glory, but lovely with it. If you want a modern corporate hotel it won't be for you. However if you appreciate good warm polite service and a cosy comfortable old school Hotel, you will be in the right place. This place has a soul! Our room was slightly dated, but large and comfortable and the bathroom was to a good modern standard and as clean you will find (a rare thing these days!) Excellent value and we would love to stay again.
Disliked: Slightly expensive on street parking, not that easy to sort on the phone....but that's modern life and not really the fault of the Hotel. We will arrive early if we go again and try and get in the small hotel car park.
Laine Sun, 17 August 2025
Very good
Vincent Sun, 17 August 2025
Exceptional
Brendon Sun, 17 August 2025
Very good
Liked: Great location and great price, the hotel still has charm and grace !
Sabrina Sat, 16 August 2025
Good
Disliked: Breakfast was not good, not a lot of options.