Drury Plaza Hotel Franklin

Exceptional

Liked: Very spacious room. Great staff.
Disliked: The fire that caused a Saturday morning evacuation with no ability to leave the premises. More than 1 way in and out should be considered.

Bad

Liked: The building was clean
Disliked: I stayed for 3 days there was a fire next door and we were awoken that morning and was told we had to leave out the building,we were out side in hot heat for 2 hours, I asked for something to be taken off my bill or even a free night stay,was told by front desk that per vice president of Drury that nothing will be done about it ,that makes me feel like this hotel cares nothing about their customers and what we went through standing in the hot sun for 2 hours, I am very upset

Exceptional

Very good

Exceptional

Liked: Everything
Disliked: N/a

Great Experience!

Liked: All went well.

Exceptional

Passable

Liked: The room was a sauna

Exceptional