I would stay at this hotel again for sure! It's a beautiful building, close to the arenas and restaurants, and the staff is wonderful!

Liked: Large room; super clean; professional and friendly staff.
Disliked: None.

Clean, spacious, updated room. Great location.

Disliked: Nothing.

Only place in the city with a hot tub. Great service from the front desk! It was very clean with a beautiful view. The attendants were very kind and helpful.

Disliked: Very loud neighbors but the front desk took care of it right away for us.

Very good

Looking for a place to...

Liked: Great location, beautiful hotel right in front of a fantastic water fountain. Staff went above and beyond

Exceptional

Liked: The staff is fantastic! I felt extremely comfortable with the hotel?s approach to keeping guests and staff as safe as possible during this pandemic and highly recommend it- we hope to return in ?normal? times to fully experience all the hotel and surrounding area has to offer, but also will return anytime we need to stay in the Cleveland area.

Nicest hotel I?ve stayed in...

Liked: Hotel was nice and guest services was beyond amazing the manager was in and was on the ball. They kept room service open for us and was very kind.
Disliked: Due to covid they weren?t letting anyone in without coming to the door so we stood in the cold waiting for her to let us in.

Great

Exceptional

Exceptional

Exceptional

Exceptional