Drury Plaza Hotel Cleveland Downtown Guest Reviews
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|0.3 miles from Cleveland centre|
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Donna, Wooster, visiting Goodtime III Mon, 28 August 2017
Only place in the city with a hot tub. Great service from the front desk! It was very clean with a beautiful view. The attendants were very kind and helpful.
Disliked: Very loud neighbors but the front desk took care of it right away for us.
Frank Sat, 13 July 2019
Great hotel in historic building
Liked: Great hotel in historic building. Close to everything in downtown Cleveland
Patricia Sat, 13 July 2019
Amazing stay! We will be...
Liked: The staff was amazing. So kind and courteous, every one we came in contact with. Breakfast was delicious and the free light dinner was an unexpected treat. Room was very comfortable and spacious. Location was perfect, everything we wanted to do was within walking distance.
Disliked: Zero, everything was great!
Carol Sat, 13 July 2019
Great place to stay in...
Liked: Not only did we get breakfast, they provided a light dinner and drinks b4 7 pm. The room was spacious and tastefully decorated. Boutique hotel in a beautiful repurposed building. Valet parking was less expensive than other hotels and efficient. Erick, asst. Mgr. was pleasant and helpful.
Disliked: Everything was great
Tina Sat, 13 July 2019
John Sat, 13 July 2019
Anonymous Sat, 13 July 2019
Liked: Loved the happy hour with food and drinks, staff was very friendly and knowledgable. Bed was super comfy
Disliked: Wish there was a grab and go breakfast option for those leaving earlier then 630... pool was shallow and very chlorinated.
Anastasia Fri, 12 July 2019
Great location and friendly staff
Liked: Happy hour was a nice surprise.
Staff was wonderful
Deborah Fri, 12 July 2019
Chris Thu, 11 July 2019
Liked: Location and architecture
Disliked: Like the concept of ?happy hour? and breakfast, however the room used to service these is too small to accommodate all the guests comfortably.
Sarah Thu, 11 July 2019
Road trip Favorite
Liked: We loved the Free Kickback in the evening and the Free breakfast in the morning. This was a very nice hotel and has been one of our favorites so far being on day 9 of a 15 day road trip throughout the Upper East Coast. Most of the staff was very friendly and helpful.
Disliked: The worst part of the stay was the check in process. Angela was very short and seemed irritated with us and we had actually discussed checking in somewhere else because of her attitude at the time.