I would stay at this hotel again for sure! It's a beautiful building, close to the arenas and restaurants, and the staff is wonderful!

Liked: Large room; super clean; professional and friendly staff.
Disliked: None.

Clean, spacious, updated room. Great location.

Disliked: Nothing.

Only place in the city with a hot tub. Great service from the front desk! It was very clean with a beautiful view. The attendants were very kind and helpful.

Disliked: Very loud neighbors but the front desk took care of it right away for us.

Exceptional

Exceptional

Location location location

Exceptional

Great location, beautiful hotel and...

Liked: Room was very nice, staff was great.
Disliked: Being given a list of parking options would have been helpful. We ended up with Valet parking but felt like that was the only option because we don't know downtown Cleveland. We would have liked to be aware of the other parking options nearby prior to checking in.

I felt safe?breakfast was delicious...

Good

Liked: Beautiful old building centrally located
Disliked: Breakfast room was gloomy. Far too many people, all without masks were congregating at the breakfast buffet, we simply decided not to take a risk and went to a different place for breakfast.

I would definitely stay here...

Liked: Loved the Happy Hour. After sightseeing all day. it was nice to have a cocktail and a small meal.
Disliked: nothing that I can think of

Passable

Liked: My makeup bag was stolen. I left it in our room. I called after check out & it wasn?t reported turned in. I used it makeup there & it was left behind. Maid either took it or pitched it. Not happy