Drury Inn & Suites Springfield IL Guest Reviews
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Write a review
Sonnia Tue, 5 March 2024
Bad
Shelley Mon, 4 March 2024
Location was good for the...
Liked: Staff were friendly and helpful. Hotel was clean. Bathroom was spacious and updated.
Disliked: Elevator was broken / not in use.
Joan Wed, 28 February 2024
Super!!
Liked: Even though under renovations, our room was clean, bed comfortable and the Kickback evening and breakfast offering were delicious. The staff super friendly!!
Sprick Sun, 25 February 2024
If you're going to Springfield,...
Liked: Friendliness of staff! Shout-out to front desk staff Wayne, Paxton, Javier, & Aaron. Kudos to Zane in the breakfast room and to Duane our bartender. Also, Desmond was awesome and he carried our bags to the 4th floor for us. Our maid Lisa kept our room spotless. We loved the free breakfast and the dinner-time free drinks (3 per day!) as well as the food. Much more than just snacks: soups, chilli, chicken, pulled pork, meatballs, mashed potatoes, baked potatoes, salad, vegetables, pasta Alfredo.
Disliked: Well, the elevator was out of order, but at least we got our exercise on the stairs. Helped us burn off those calories from the tasty snacks and beverages! We had the pool and hot tub to ourselves 75% of our 4-night stay.
Michelle Sat, 24 February 2024
Superb
Ginny Sun, 4 February 2024
Exceptional
Liked: Everything was fine! Your renovations did not disturb us. Even though the elevator was out, we were offered help getting our luggage up one flight of stairs. Upon check in we were treated very well since both my husband and I have had recent knee replacements. We had to check out a little early but were still offered breakfast.
Quentyn Thu, 1 February 2024
Very good
Dana Fri, 26 January 2024
Very good
Posadas Wed, 24 January 2024
Very good
Wendy Tue, 23 January 2024
Passable
Liked: We received a call from the assistant manager AFTER making our reservation to inform of the construction in progress, I guess to give us the option of keeping the reservation. It was late, we were tired and took a chance. Negotiated slightly lower price.
Disliked: The facility is currently under construction for renovations. No elevator available and the room was on the third floor. Construction dust. Ours was one of the renovated "suites". Spa-like bathroom but no direct access from the bedroom. Okay if someone isn't using the sofa pullout in the living area.