DRURY INN & SUITES NORTHWEST MEDICAL CENTER

Exceptional

Exceptional

Exceptional

Relaxing and fun

Liked: It was clean and the staff was super nice!
Disliked: When we go to the room it was hot but after leaving the AC on it cooled down.

Exceptional

Good stay but not perfect.

Liked: Love the breakfast so yummy and tasty, dinner, the pool, was super clean, the jacuzzi was beautiful, the drinks, the bed was super comfortable, the parking was great plenty of it. The staff was very friendly and nice and meet all your concerns.
Disliked: Elevators were a pain 2 of them weren't working. The one that was working was not working correctly get stuck on it. It had a hard time going up and down on the Elevator. Also, upon arrival in our room, the toilet wasn't working correctly it wouldn't flush right had to call for service for that.

Exceptional

Liked: The lady at front desk so kind welcoming and the kickback buffet for our 17 and half and almost 16 yr old who were to sunburnt to go back to sea world we checked into the hotel at 450pm so they could eat
Disliked: Nothing .wish I could have stayed an extra night here .

Good

Liked: Location and amenities.. friendly staff
Disliked: First day of the 3 elevators 2 we’re working. Second day of 3 elevators 1 was working and our room was at the end of the hall and next to back elevator so wr had to walk more.

The staff was amazing the...

Liked: Every staff member encountered were extremely friendly and helpful...such a wonderful and happy staff. The breakfast was tasty and the dinner with drinks every nice was a pleasant surprise.
Disliked: The room had old features. The room was stuffy. Air blowing from the vents smelled like mold or mildew...Im allergic to both so my eyes itched and I sneezed quite a bit.