Very good

Exceptional

Liked: Everything
Disliked: N/A

Exceptional

Best stay ever!

Liked: The room was way bigger than expected. I was very pleased. I will be coming back.
Disliked: I loved everything about my stay!

Exceptional

Very good

Just an ugh stay

Disliked: I checked in on time and everything and had to wait on my room to be ready. Once is was ready we went up and everything was okay. The next day on my trip as I?m getting ready someone tried to walked into my room while I was getting ready but luckily I had the lock on the door. Apparently the front desk booked me as a no show even though I checked in with them the day before. This caused them to charge my card for an additional day even though I had already paid for the whole stay. I was told by the Assistant Manager Matthew that he was going to give me my second night free for this situation. Since I am a from out of town that charged messed up things I had for that weekend. Called my bank and got some stuff situated and was told I wouldn?t be charged for the second night. Here it is the Tuesday after my trip and my card is once again getting charged when I was told it would not be! I will not be staying here again because it seems as though they can?t get anything right. The assistant manager Matthew also would talk over me during the situation and wouldn?t let me nor the agent from my bank get a word in. It got to the point where I had to talk to a supervisor from my bank to fix the hotel?s mistake.

Exceptional

Very good

Liked: Complimentary food and drink. Food was plentiful enough to avoid leaving the hotel.
Disliked: There could have been signage reminding people of occupant limits and no talking on the elevators.