Drury Inn & Suites Memphis Southaven Guest Reviews
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|3.2 miles from Horn Lake centre|
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Sandy, Dyersburg Tue, 23 August 2011
Very nice staff. Very helpful and clean.
Liked: Everyone friendly.
Disliked: Need bottled beer, not draft
Sarah Thu, 24 September 2020
Disliked: Friendly and accommodating staff went above and beyond with customer service
Thompson Mon, 21 September 2020
We had a horrible stay....
Liked: Common areas appeared to be clean except for entrances into the facility.
Disliked: First there were no handicap rooms available, even though one was requested when the room was reserved, and the room was too small to assist my mother to ambulate with her walker in and out of the restroom, trash cans in room did not have bags in them and housekeeping did not even check to ask if we needed beds made, trash removed or fresh towels. MULTIPLE guests were walking in and out of the swimming pool area barefoot leaving water all over the floor which was a fall concern regarding my mother that uses a walker and is very unstable. I never noticed anyone cleaning the water up or placing caution signs out to warn people of a fall risk which I found to be odd. Guests were allowed to gather in the common area outside our room very loudly until early morning hours without regard for other sleeping guests. The same breakfast options were served both days of our stay. I would have liked to have had a little more variety since not everyone can eat the items offered. The staff serving the meals were absolutely outstanding though! Very polite and accommodating as possible.
Calniesha Sat, 19 September 2020
Liked: The breakfast was great and the staff was very professional
Disliked: They could have monitored the pool more to make sure an adult were with the children in the pool
Lorenzo Mon, 14 September 2020
Disliked: Excellent stay and service
Magean Sun, 13 September 2020
Minisha Fri, 11 September 2020
India Mon, 7 September 2020
Liked: breakfast was downsize due to covid. wasnt alot of food to chose from. beds great!!!!. didnt have a ckean room when we came back in. i didnt know that it had to be known in advance . the elevator is slow. the hot tub was dirty and it need more bubbles. great location. love the kick backs.
Steve Fri, 4 September 2020
Nice... stayed here multiple times.....
Liked: Mattress was so comfortable.. nice facility
Ruby Sun, 30 August 2020
Best stay ever at the...
Liked: Breakfast as always was delicious! I was very impressed w the way the hotel altered both breakfast and the Kick-back to accommodate the issues around COVID-19! We felt very safe!
The staff were all extremely friendly and helpful. Alwayslove staying at this specific Drury Inn!
Disliked: We liked and enjoyed everything!
Linda Sat, 29 August 2020
Liked: Wonderful. They added the safety of both the internal & external clients during this pandemic. Food was very good.
Disliked: Everything was excellent