Drury Inn & Suites Mcallen Guest Reviews
Write a review
|0.6 miles from McAllen centre|
Write a review
William Fri, 12 July 2019
Vanessa Sun, 7 July 2019
Nadia Sat, 6 July 2019
Victor Fri, 5 July 2019
They hotel is great and...
Liked: I liked that i had a problem with my room and was moved to another room. . My husband did not fit in the bathroom because he is in a wheelchair. And I stated this when I booked the room online that the bathroom needed to be bigger..
Disliked: I do not like that rooms are listed as handicapped accessible and they are not. The bathroom in the room we were put in was not accessible . The room was fine but bathroom was not big enough for a person in a wheelchair. I think I was charged more because the room was accessible. I know the rooms are bigger but it should be the same charge for all rooms. If they aren't suites.
Faustino Sun, 23 June 2019
Disliked: Bathrooms need upgrading room 441
Loretta Sun, 23 June 2019
Jesus Sat, 22 June 2019
Tamara Thu, 30 May 2019
Anonymous Wed, 29 May 2019
Liked: Stayed in suite with kitchen and jacuzzi. Very convenient and enjoyable. Bed was very comfortable and room was large! Joey at the front was also very nice and welcoming upon checking in!
Disliked: Room was at 78 degrees when we checked in so we lowered it to the lowest it can go (think it was 64). By the time it was time to check out, temperature went down to 72 which was very disappointing. We enjoy sleeping in a cold room. Kitchen was nice, until at the table and there was ants on my drink and food by the time I? sat down. Lost my appetite. Pool was full, no walking space. Kids are also running around the lobby barefoot, soaking wet.Lastly, there was only one working elevator. As we stayed on the 6th floor, checking out WAS A NIGHTMARE. There was no carts for our luggage so we had to make multiple trips. The elevator was going non-stop up and down, there was a point I? had to wait 6 MINUTES for an elevator. Then it had to stop at each floor, even though it was full. There was also a point where I? was squished in the corner of the elevator because of 2 luggage carts and 5 other people in the elevator. TERRIBLE! Please fix elevator on right side. This was a nice property and I? hope to book again, will just request something on lower ground floors.
Anonymous Sat, 25 May 2019