Heritage Inn & Suites The Woodlands Trademark by Wyndham Guest Reviews
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Write a review
Eva, Bay City, visiting The Woodlands Resort and Conference Center Tue, 12 September 2023
It was like staying in a friend's home. Staff was super friendly and service was excellent.
Liked: Breakfast and happy hour were excellent.
Disliked: Nothing.
Charla, Sealy, visiting Cynthia Woods Mitchell Pavilion Wed, 30 September 2015
What a comfortable place to stay. Close to the action too. The sweet young girl from the front desk was such a hostess. (looked like Jenna Bush). Served people during breakfast and was so pleasant and helpful. The hotel staff got us a driver for the concert. It was great! Would definitely stay there again!
Liked: Great front desk people! Made us feel like we were visiting friends.
Margaret Mon, 5 May 2025
Exceptional
Liked: I loved how spacious the king suite was. The bed was very comfortable. The room was clean and the A/C was super cool. The staff was very welcoming and helpful at check in and check out.
Disliked: One policy I found odd was the purchasing of bottled water at the hotel. You could not just purchase water at the front desk with cash or card. It had to be added to the room. Not a big deal but, other options should be available.
Amanda Mon, 5 May 2025
Comfy beds, excellent AC, sad...
Liked: The beds were very comfortable and the air conditioning working perfectly. The provided toiletries were nice. The staff was nice, friendly, and worked hard.
Disliked: The hotel definitely needs to be updated. It was clean, but definitely "tired" and run down. The breakfast was lacking and unkempt. The hotel worker tried his best to keep it up but he was overwhelmed. The choices weren't very good. The hot tub also did not work.
Randy Mon, 5 May 2025
Exceptional
Liked: Location and how big the room and value.
Disliked: Bed a little hard, but no complaints.
Shelby Sun, 4 May 2025
Exceptional
Connie Sun, 4 May 2025
Very good
Liked: Bed was comfortable
Disliked: Traffic noise from freeway was loud
Randal Sun, 4 May 2025
Very good
Lynn Sat, 3 May 2025
Very good
Ethan Sat, 3 May 2025
Decent hotel and decent price,...
Liked: Front desk staff was very nice upon arrival. Hotel was well cleaned and room was comfortable. Pool was perfect for family.
Disliked: Breakfast was good but they didn’t have very many options, the only thing to drink was hot coffee so no cold drinks at all not even milk or juice.
John Fri, 2 May 2025
Exceptional
Sherri Thu, 1 May 2025
Superb
Liked: We were a little late on breakfast so so things were no longer available. Location was perfect. Staff was very friendly