Drury Inn & Suites Frankenmuth Guest Reviews
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0.1 miles from Frankenmuth centre |
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Frances Fri, 27 January 2023
Exceptional
Liked: Rooms were very nice and they offered free breakfast
Knickerbocker Thu, 26 January 2023
Superb
Hillary Mon, 23 January 2023
Superb
Barbara Fri, 20 January 2023
Exceptional
Lori Tue, 17 January 2023
Very good
Ashley Tue, 17 January 2023
Great stay!
Liked: The breakfast and happy hour were really good! Good food and drinks! Location was perfect also and within walking distance of everything downtown that you need.
Disliked: No issues.
Pamela Tue, 17 January 2023
Exceptional
William Tue, 17 January 2023
Very good
Scott Mon, 16 January 2023
Bad
Liked: The woman working the front desk was sympathetic and helpful. Pool area was nice.
Disliked: Booked this hotel because it was supposed to be pet friendly. Haven't been on a vacation for a long time and we were excited to get away. We left the hotel for less than 10 min and got a call from manager that our dog was barking and that we needed to return to the hotel. We returned quickly and dog was not barking. I spoke to a employee and they said who ever complained was just being difficult. Went down to front desk and asked if we can change rooms away from any other guests or net to another guest with a dog.. Desk clerk said there were no guests next to our room and we can't change your room. We ended up asking to checkout because we didn't feel comfortable leaving a family member in the hotel room with the dog while the rest of us enjoyed the day. Hotel manager did refund our money and let us check out. What bothered my family the most was how unsympathetic the manager was and that he did not want to problem solve the situation. Guests checking into this hotel know that this hotel is advertised as a pet friendly hotel and that yes, a dog will bark for a short while when their owner leaves or if something startles them. This manager decided to correct his problem by upsetting a family and checking them out two hours into their vacation. We checked out at 4pm. Very upsetting and a weekend ruined. We would not advise a pet owner stay at this hotel.
Elaine Sun, 15 January 2023
Exceptional