Name: Drury Inn & Suites Creve Coeur
Address: 11980 Olive Boulevard, Creve Coeur, MO
Telephone: (888) 323-5826
Rating: 4.5

Very good

Exceptional

Our famly had a great...

Liked: Location was excellent and the complimentary breakfast and social in the evenings were a great extra. Also, kudos for a great and friendly staff.
Disliked: I do not think I have anything nehative from my experience.

Exceptional

Rooms were clean, staff was...

Liked: The staff was super friendly, the breakfast and dinner were added bonuses!

Hot stay in St Louis

Liked: The buffet style breakfast and happy hour meals were a nice surprise. Good quality and substantial. The staff were friendly. Overall, it seemed clean. Housekeeping was offered daily if you wanted it, unusual compared to other hotels we have stayed in, which only offer housekeeping upon request.
Disliked: The beds were a little stiff. We were in a room at the front of the hotel facing an 8 lane busy road. We did not notice noise from adjoining rooms or above us, but road noise was quite loud. Our AC went out during our stay. the only thing they could offer was a box fan. It was very hot in St Louis while we were there. They did remove the charge for the night.

Exceptional

Request for refund! There was...

Liked: Location was located near entertainment venue and home of our friend whom we were connecting with for dinner. We had hoped to stay as our family had many years ago, but room was not suitable.
Disliked: Requests made at time of booking accommodation were not met. We needed a room safe from allergy triggers. Immediately upon entering room at check in we noticed the room smelled. We had to leave to attend an event. When we returned, could not stay ten minutes before a family health emergency triggered/caused by feather/down pillows and even stronger overpowering room odor. Room smelled of stale smoke, but even worse was strong odor of mold caused by moisture/water left to grow mold. Specific requests to have smoke free and feather pillow/down bedding were made clear ahead of time. This caused immediate illness/family emergency in both of us. After exposure to this moldy air and the feather pillows, we immediately had to politely check out and drive home in middle of night. Out actual stay in the room was ten minutes while we tried to find a route home without nightly road closures and construction. Just really terrible experience when these histamine triggers causing body wide allergic reaction which can last for hours to many months.