Drury Inn & Suites Cleveland Beachwood

Poor

Exceptional

Pleasant

Very good

It was ok. I definitely...

Liked: The free breakfast was wonderful even though they only provided pork options for the meat. The staff was amazing and very accommodating
Disliked: Have more options for meat choices when doing the kickback as well as the free breakfast. People care about eating healthier even if it is free. They had to shut the water off for construction next door that was unacceptable as well.

Superb

Liked: It was very clean. Staff was friendly and helpful. The bed was comfy
Disliked: Bath towels were a bit small. Otherwise, it was great.

Exceptional

Nice place

Liked: Friendliness and very clean.
Disliked: Different type of foods needed.

A stay-cation that felt like...

Liked: The hospitaities that they extend to their guess. You actually get great service and tidy up the room. We brought our electric heating weighted heavy blanket. They made the bed up and refined our heavy blanket on our bed. That was priceless and much appreciated! The general manager, Charles, was very helpful. I truly appreciate his great customer service as I witnessed him handling many tasks. He was always friendly with every guess. He informed me of the deposit and all the guess offerings. The staff her housekeeping was friendly in passing and the staff in the cafeteria. I really appreciated.
Disliked: The only thing I did not like was a few guess let their children break all the pool rules. Letting be extremely loud negatively impacted my 2nd day hot tub experience. I left out due to the children being wild while the parents watched and found nothing wrong with it. Outside of this. We have had a great time.