Drury Inn & Suites Charlotte Arrowood Guest Reviews
Write a review
Write a review
Kimeylle Mon, 22 April 2024
Relax a Bit
Liked: The staff was amazing from checking in to telling us about the dinner tochecking out. VERY FRIENDLY STAFF!!! Bed was oh so comfortable. The jacuzzi was everything!
Disliked: N/A
Mary Sun, 21 April 2024
Just ok
Liked: Very nice area and good access to the parkway.
Disliked: The carpet in out room smelt like foot, there was no vent in the bathroom / toilet area….i had to purchase a room deodorizer.
Annetta Thu, 18 April 2024
Exceptional
Christie Tue, 16 April 2024
Poor
Verified Hotel Guest Fri, 12 April 2024
Liked: Didnt have room I ordered, but they made it right with me and my family The hotel offered free dinner and drinks for adults. Staff was always asking about my state and how to improve overall very happy will always recommend to other.
Disliked: There was no events going on in town, the hotel seemed pretty packed trying to use the hot tub or pool was a little annoying no local gas station within a mile coffee tasted like crap but overall would still recommend
Khalisha Fri, 12 April 2024
Would stay again!! Don't leave...
Liked: Kickback, breakfast, pool, beds very comfortable, Hotel was very clean!
Disliked: Cars were being broken into
Angela Thu, 11 April 2024
My stay as great nice...
Liked: The property has a nice breakfast and a social hour where you can get free drinks and appetizers.
Disliked: N/A
Melonie Wed, 10 April 2024
Exceptional
Liked: From the moment we walked in the door, service was perfection. We arrived in time for happy hour after a long drive and was amazed and pleased with what was included. Room was clean and comfortable. Pet friendly was a bonus and the staff were so kind. Breakfast in the morning was wonderful. Many hotels need to look to the Drury Inn and Suites Charlotte for example of how to provide a great experience and customer service. Will definitely recommend and stay when in the area.
Disliked: No complaints. Exceeded my expectations.
Boyd Wed, 10 April 2024
Bad
Liked: Very clean and vibrant
Disliked: I was only there for the 3 hours before I was asked to leave the hotel for a reason I thought it was unfair. I didn't get the chance to enjoy all the good things.
Rhonda Wed, 10 April 2024
My stay was great. I...
Liked: I like the fact that breakfast, happy hour (dinner, snacks and drinks) were included with the stay. The staff were all polite and eager to help. The location was very close to most of the city's attractions.
Disliked: I did not like the fact that just anyone could enter the hotel without confirmation that they are guest or guest of guest. There were several guest who suffered vandalism to their property (car windows damaged, cars broken into). Maybe there should be some level of security or protection for your guest.