Name: DREAMERS by DW
Address: 118 South 4th Street, Wilmington, NC
Telephone: (888) 420-1647
Rating: 4.25

Poor

Liked: The house was very beautiful, and the location extremely convenient. Check-in and check-out were also smooth and flexible, which we really appreciated.However, we were quite disappointed with the cleanliness of the room. On the very first day, the floor was already dusty and not properly cleaned. Even worse, the room was not cleaned at all on the second day—no fresh towels, no change of bed sheets, and we couldn’t even take a shower. We reached out to the hosts, but unfortunately, nothing was done to address the issue (I still have the email exchange as proof).Another point of disappointment was the breakfast. It was advertised as both vegetarian and vegan, but when we asked the staff on the first morning, we were told that only vegan options were available and that they did not serve vegetarian food. As a result, we couldn’t have breakfast there and had to look for another place.Overall, my husband and I were really disappointed by the experience, despite the lovely setting and convenient location.

A gem in Wilmington!!!

Liked: The room felt so luxurious and cozy at the same time. The queen room has high ceilings and even a fireplace! The room had plants and lamps that created such a nice cozy atmosphere. We loved the little breakfast in the parlor

Dissapointed

Disliked: Our room was not cleaned daily as stated. We ran out of toilet paper and water

Exceptional

Liked: Everything!
Disliked: Nothing!

Exceptional

Liked: I have stayed in Wilmington 6 times in the past 4 months and Dreamers is in a class all to itself. The hospitality and the care that Ross and Anna put into making your stay perfect is exceptional and genuine. I felt they could sense what I needed before I knew I needed it.Add to that the beautiful and comfortable rooms and delicious vegan breakfasts. I wouldn't stay anywhere else when in Wilmington!
Disliked: Everything was perfect!

Awful. Frustrating. Could have been...

Liked: Aesthetics
Disliked: Locked out of our room due to faulty door locks. No one available to help. No response to phone calls, texts, use of emergency phone number. We were only guests and all rooms open so spent first night in different room with all our belongings locked into assigned room. No apology. No attempt to reach out to us to discuss since we left. No offer of compensation. Nothing.