Dream Downtown Guest Reviews
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|2.4 miles from New York City centre|
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Pippa Mon, 15 July 2019
Liked: Location and the facilities it offered.
Disliked: Rooms poorly designed - as usual more for men with little luggage or gear. A big no, no not to provide coffee making facilities in the room. Or a mirror over the dressing table but the huge TV stuck on the wall - I know that's what debatable and personal choice. The really need to empathize that this hotel is party centric - not just in some areas, but the whole hotel. Louder than loud music by the pool all day, rooftop bar (I get) but even in the lobby/only lounge area is a full on DJ most evenings. Can't get away from it. Not suitable for young children or families - you even have to leave the pool at 12pm in the day if you are under 21 ?????? Rubbish.
Denise Mon, 15 July 2019
Liked: Staff were friendly and prompt.
Disliked: Loud slamming doors and loud people on our floor - obviously this is out of the hotels control.
Bianca Sun, 14 July 2019
Disliked: Worts bed I ever slept on
Patrick Sun, 14 July 2019
Disliked: I ordered a bottle of vodka from mini bar. The bottle had already been opened and capped again. It was water in the bottle. Staff not helpful and friendly. I was over the main door of nightclub downstairs and could not get any sleep with the noise. Very poor
Maurizio Sun, 14 July 2019
Liked: the position of the hotel is excellent
Disliked: the bed were only covered after room service and not properly done.
Kate Thu, 11 July 2019
Hotel/ night club on the...
Liked: Very clean and comfortable room
Disliked: It was like staying at a nightclub. So many non/guests in the hotel ..
Mathew Wed, 10 July 2019
Charged more than booking.com quoted
Liked: Great hotel and great location
Disliked: The hotel charged more than stated on booking.com so check wisely
Karla Wed, 10 July 2019
Great hotel. Terrible staff and...
Disliked: The pool beds could only be reserved, we came down early to reserve to be told come back at 8. We came back at 8 to be told all gone. The hotel took 2 lots if money out of my account even though they were told to use another cars. Staff on reception not got a clue what they were doing. Other people in our party checked out, settled bills then got extra charges not discussed for a resort fee.
Bonnie Wed, 10 July 2019
Fun - great bartender/drinks in...
Liked: Breakfast was very good and convenient - Male staff member was indifferent and seemed like he hated his job - Female was very nice and helpful, trying to compensate!
Disliked: Room was a bit small - bed and chair were extremely low - pool was not that big and extremely overcrowded - forget trying to get a lounge chair.....
Elizabeth Wed, 10 July 2019
Liked: It was nice and clean.
Disliked: At night time the entry door is packed for the clubs. We walked all over NY and would come back late at night back to our room and it was always a constant push or telling people to move so I can get in the hotel so I can go to my room. Door man is to busy staring at girls. The pool gets very crowded.