Downtown

Nice Historic building

Liked: Very spacious room, big mini bar assortmemt, cute breakfast
Disliked: Room lacks lighting and underpowered noisy air condition

Tired.

Liked: Outside space
Disliked: Noisy and no air or functional a/c in the room. Service took all night to address the problem.

Exceptional

Perfect

Liked: Pool and services
Disliked: Everything was perfect

Good

Great location

Liked: Excellent location, generous breakfast, comfortable huge bed, polite and helpful staff.
Disliked: Our room had only one window, which functioned as the door to access the room from the common areas; if we wanted to have some natural light, people walking outside could peek into our room. The bathroom is basically part of the room (only separated by a frosted glass partition which didn't go all the way to the ceiling), so keep that in mind if you're looking for privacy.

Satisfactory

Liked: The staff was super friendly and helpful, every single one from bellman to receptionists 🫶 The location was great, although it can get really busy around there. The hotel itself is nice but felt a bit outdated in parts
Disliked: It was overall a bit too dark, around the facilities and rooms lacking character and personal touches breakfast was a letdown too pricey for what you get

Totally recommended this hotel in...

Liked: We liked the historic building, the stylish modern bedrooms, the friendly staff, the roof top terrace and the swimming pool as well as the lovely breakfast. The location was perfect for the Zocalo which was within easy walking distance.
Disliked: The lighting in the stairway, lift and downstairs vestibule was too dim. Perhaps trying to create atmosphere but in reality, you couldn't see!!

Interesting.

Liked: We liked the restaurant in the atrium and the bar/bistro on the roof.Wonderful pool and hot tub on the roof.The breakfast was delicious in the hotel courtyard.
Disliked: The room was very dark. Not enough light to shave or to read.The toilet seat would not stay up. The shower drained onto the bedroom floor.We had to use the towels to mop up the pool of water.We were there two nights and our room was not made up.