Exceptional

We would not stay there...

Liked: Room was clean and plenty of room had a kitchenette and had a big bedroom. The location was good.
Disliked: Could not adjust thermostat only turn on fan to auto. our room was to warm for us. There was a note above the thermostat saying it was preset.

Very good

We love hotel Hiltons but...

Liked: Houskeeping was doing a great job cleaning the rooms and facilities. Right before we left the airport shuttle wasn't available the lady from the front desk called a complimentary taxi to get us to the airport.
Disliked: The hotel rooms are very outdated, bathroom is moldy and patched up here and there. Each time someone flushes the toilet in the room up or next to your room it sounds like an earthquake. The gentleman at the front desk was not very helpful when I told him that the phone in our room wasn't working to order room service. He called the restaurant from the desk but they did not pick up so he told me to go to the restaurant. That would totally kill the meaning of room service right? Same gentleman wasn't able to help me out with a Birthday situation when I needed a lighter or matches to light a birthday candle. He couldn't even bother to point me to the right direction where to go to purchase one.

Very good

Superb

Liked: The customer service was wonderful
Disliked: The restaurant messed up on my dairy allergy order but it was quickly rectified

Good

Liked: Convenient to airport
Disliked: Outdoor walkways in inclement weather Limited food menu

Exceptional

Very good