DoubleTree By Hilton Suites Tucson Airport

Pleasant

Liked: Staff was very friendly
Disliked: Rooms outdated. No control for heat or cooling

For travelers using the Tucson...

Liked: This hotel is next to the airport, so if you are traveling its very convenient before you fly or after your flight to rest.

Comfortable and clean

Liked: Clean and nicely groomed
Disliked: Can’t think of anything I didn’t like.

Update needed!

Liked: staff were great.
Disliked: The physical condition of the building.It needs a update, major. My shower didn't have hot water at 4:30 PM.

The staff overall seemed nice,...

Liked: The property had a good view. The office staff was very nice and tried to help.
Disliked: I had no idea that when I booked this trip there was an event going on. They gave a room right over the event which lasted until 2 almost 3am. Being loud, and couldn’t sleep. They shouldn’t have given us a room on that side of the property. They could have give us on the opposite end of it. When I went to complain, the girl at the front said “well they are paying customers”, (not rude but factual)but I am a paying customer too!!The room seemed clean just had old dingy/stained furniture. I had uncle and his wife stay here. Then my aunt and her husband as well and they weren’t happy.I picked this place cause it was the closest to my family event

Passable

Very poor

Exceptional

Bad