Hilton Garden Inn Dana Point Doheny Beach

The hotel was excellent. Our room was very nice and the bed was extremely comfortable. We were going to a concert at the Coach House and the location of the hotel was fairly close. We received excellent customer service when we arrived as well as when we checked out. We would definitely stay again. Thank you.

Liked: Excellent place to stay.
Disliked: No negative comments

We enjoyed the hotel alot and would definitely go back.

Liked: Great location for event we attended. Great rooftop bar and good food.

Superb

Ok stay, nice room, lack...

Liked: Location
Disliked: Parking was overpriced. $45 for self parking for one night. The conditioner bottle was completely empty and they only supplied us with 2 bath towels though we had 2 adults and 3 children registered as guests.

Construction instructed the beautiful view.....

Liked: Proximity to the beach - room was clean
Disliked: I took my grandkids - 4 little ones. They told me there were towels out by the pool and there were not. I had to walk into the lobby with 4 little ones dripping wet and freezing and we asked for towels since there wasn’t any poolside.. the handed me two! I said I need two more., she said that’s all I have. So we had to go up to outer room to get more towels.. we had 5 total in our room and there were only 3 towels in the room.

Exceptional

Clean and comfortable.

Liked: Room was very spacious and clean, however we had a week long stay and were right next to the mechanical room which was noisy, bathroom door also needs some adjusting.Breakfast was good and Gloria in dining room was lovely.We did not book a room with a view, we were overlooking the road.
Disliked: I thought parking rate overnight was expensive however we did get some reduction because of our length of stay.

Pleasant

Liked: The bed was comfortable, and the room was clean. Staff was friendly The rates were reasonable
Disliked: The door to our room wasn't closing properly. There was maintenance being done in the room next door, and there was a lot of noise and hammering on the wall without any notice.Also, we could hear right through the walls the guests next door snoring and talking loud.

Exceptional

Lovely hotel, but more accessible...

Liked: Clean, large room, lovely to have a sofa too.
Disliked: Room at back of hotel by the freeway. Could have been a robe.

5 day stay

Liked: The valet personnel made it fantastic! Scott was so helpful for places to go & see and always asked how my day was when I returned. The kindness was amazing! Especially since I didn't even have a car there! The location was fantastic. Beds & pillows comfy.
Disliked: Shampoo and conditioner were empty upon arrival, but they did replace them quickly. But I did have to shower without the 1st day. Room had a weird smell to it, so I had to buy an airfreshner just to not gag. The fridge wasn't working, no resolution there. Should be at least 1 or 2 food items more reasonably priced.