DoubleTree Pittsburgh Monroeville Convention Center Guest Reviews
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|1.4 miles from Monroeville centre|
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Cate Mon, 10 December 2018
Liked: It is right next to the convention center where we were attending an event.
Disliked: We showed up at 11 and were told the room wasn?t clean and they would text me when I could check in. They never texted me. The lamp on the desk didn?t work. The pillows were terrible. They were super soft and flat with no structure or firmness. The walls were very thin . We could hear the room next door drinking and partying (every word). When we asked them to be quieter they were rude. When we later heard all 4 of them loudly having sex ( my child clearly heard) we called the front desk & complained.The Booking.com price with tax was $179. They charged my debit card $225 and when I called and complained they said it was their policy and to call my bank if I was unhappy.I ?ve never had any problems with rooms booked through Booking.com, but I was very upset & disappointed in this one.
Lisa Mon, 3 December 2018
Liked: Comfy bed. Nice staff
Disliked: Dead bugs in corner of room.Terrible breakfast. Fan in bathroom broken. Lighting in room in awkward location's. Kids cut thier feet in pool
James Tue, 27 November 2018
Liked: the overall hotel was clean and orderly with ample parking. Near restaurants and shpping
Disliked: very slight wear in bathroom area
Susan Tue, 27 November 2018
Liked: Location was convenient for my travel purposes.
Disliked: There was a stale smell in the lobby, hallways and elevators. The elevator floors were dirty. There was not a refrigerator or microwave in the room.
Erica Mon, 19 November 2018
Liked: Its clean some of the staff was helpful. Great pool area!!
Disliked: The front desk wasnt helpful and seemed kinda prejudice. They had k9 dogs sniffing rooms. No lie or exaggeration. I
Verified Hotel Guest Wed, 14 November 2018
Liked: I like the hospitality of the staff and especially the warm cookies.
Disliked: Room was clean and spacious, but the bathroom is small and I didn't liked the wrinkled bedsheets on the bed.
Angela Mon, 12 November 2018
Overall I was happy with...
Liked: *LOVED*****This location was close to everything.......I loved that there were stores for shopping of every sort everywhere...I shopped a lot after my classes were over.. :) The food at the hotel restaurant was good and of course the cookies are the best ever! I was very happy being on the 12th floor. I had a great views.
Disliked: What I did not like were the pillows were to *SMALL* for the beds..the room did not smell fresh...They never came back on the 2nd day as promise with the fresh towels. The maid stated they would bring them the next morning since I extended my stay. The WiFI was ok but not great it was not strong enough for me to complete my online work. I used my hotspot.
Destiny Sat, 10 November 2018
Clausj1027 Wed, 31 October 2018
Enterline Fri, 26 October 2018
For all intents and purposes...
Liked: Bed very comfortable.
Enjoyed the breakfast buffet....the fruit was FRESH and not out of a jar.
The cookie received at check in was a blessing as I needed a sweet and had a cup of coffee in my room.
Disliked: The sheer curtains were gray....needed replaced or a really good cleaning. While being a senior and traveling alone, there were very few luggage carriers to use. For this huge hotel, I only saw 2 at one time or none at all. Made it a bit difficult to take my luggage, etc. to my car. Other than that....my stay was fine. Would have appreciated a 24/7 coffee/tea station which I am used to when I stay at other hotels.