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DoubleTree By Hilton New Orleans Airport eeef - (855) 208-4301
DoubleTree By Hilton New Orleans Airport, 2150 Veterans Memorial Boulevard, Kenner, LA -(855) 208-4301
Area: New Orleans Airport (MSY)
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BOOK ONLINE OR CALL - (855) 208-4301
3.75
HOTEL RATING: 
GOOD
3.75 out of 5 (489 Ratings)
0.9 miles from Kenner centre
BOOK ONLINE OR CALL - (855) 208-4301
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Hotel Description
Located one mile from Louis Armstrong New Orleans International Airport this Louisiana Doubletree Hotel offers free airport shuttles and an outdoor pool. Guest rooms feature cable TV and free Wi-Fi. Rooms at Doubletree Hotel New Orleans Airport provide seating areas and desks. They also include ironing facilities and coffee makers. A gym restaurant and 24-hour pantry market are available to guests at Doubletree. The hotel serves breakfast and offers a business center and meeting rooms. Doubletree Hotel is 2 miles from Rivertown Exhibition & Mardi Gras Museum Treasure Chest Casino and Lake Pontchartrain. It is 13 miles from downtown New Orleans.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
r
Pets Allowed
Other Amenities
` Airport Shuttle
` Restaurant
` Swimming Pool
` Laundry
` Meeting/Banquet Facilities
` Parking
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Dry cleaning
` Internet services
` ATM/cash machine on site
` Vending machine (snacks)
` Breakfast in the room
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Snack bar
` Outdoor pool (all year)
` Special diet menus (on request)
` Private parking
` outdoor pool
` Accessible parking
` Airport Shuttle (Free)
` Facilities for Disabled Guests
` Family Rooms
` Non-smoking Rooms
` Vending Machine (Drinks)
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Fitness
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Physical distancing in dining areas
` Hand sanitizer in guest accommodation and key areas
` Physical distancing rules followed
` Face masks for guests available
` Parking on site

DoubleTree By Hilton New Orleans Airport Guest Reviews

Overall Average Score: 
Good (3.75 out of 5)

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4.5

Wonderful - 4.5 out of 5

Daniel Sat, 16 March 2024

Superb

Liked: I stay here often it’s a good hotel.
Disliked: Prices have increased lately. Room service is expensive.

4.5

Wonderful - 4.5 out of 5

Daniel Sat, 16 March 2024

Superb

4.5

Wonderful - 4.5 out of 5

Daniel Sat, 16 March 2024

Superb

Liked: Great hotel right next to the airport.
Disliked: It’s quite expensive.

2.5

Fair - 2.5 out of 5

Paul Mon, 26 February 2024

High cost, unfairness to guests,...

Liked: During my previous to last stay, breakfast was included in the booking. This last stay cost considerably more and breakfast was $40 per person extra. Staff was appropriately courteous and helpful. Liked the secure parking and entry and egress worked well.
Disliked: Shower fixtures were antiquated and did not work well. Housekeeping skipped our room one day. The room rate was outrageous, over $200 per day. Full payment was required at booking, which for 7 days was over$1,400. No refund policy for cancellation. If cancellation was necessary, hotel would keep every cent of full payment required at booking. This policy is over the top and is abusive to guests. I did not have to cancel, so I was not victimized by the policy. Had I had to cancel, would have felt victimized. Aging hotels, with policies that potentially victimize guests, days are numbered.

4

Very Good - 4.0 out of 5

Steven Mon, 12 February 2024

Very good

4.5

Wonderful - 4.5 out of 5

Roxane Sat, 10 February 2024

We enjoyed our stay!

5

Exceptional - 5.0 out of 5

Alexus Mon, 5 February 2024

Exceptional

4

Very Good - 4.0 out of 5

Jacqueline Sat, 3 February 2024

Very good

1.5

Poor - 1.5 out of 5

Karla Tue, 30 January 2024

Uninterested and rude employees. Outdated...

Liked: I liked there was a bar that had food for travelers coming in a little later.
Disliked: The receptionist in the evening had a " rather not be their attitude and demeanor". no smile no welcome. looking at me to say something to her first- This is not a good representation of customer service. Also, she was talking with another friend or coworker who was getting off work and again it was the energy of hurry up so I can get back to what I am doing... Even before my stay I called the day before inquiring about an app. It was later learned this was the same young lady who didn't understand my question and hung up the phone. Overall room was dated, and we had to ask for extra blankets as the temperature was 25 degrees and the room wasn't warming completely again presented with an attitude... Overall D-

4

Very Good - 4.0 out of 5

Henry Mon, 29 January 2024

Great place to stay near...

Liked: The property allowed us to check in a few hours earlier. We got off the cruise ship with all that luggage. They were so accommodating by shuttling us to the airport at 4:30 am in the morning.
Disliked: Felt weird that night like we were interrupting the staff when we went into the dining room. There was no one else in the dining room and we didn’t see where the hours were posted. They said they were open. We had to look for someone.

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DoubleTree By Hilton New Orleans Airport 2150 Veterans Memorial Boulevard, Kenner, LA