DoubleTree By Hilton Memphis Downtown Guest Reviews
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0.5 miles from Memphis centre |
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Stephen Mon, 25 March 2024
Disappointing
Jim Sat, 23 March 2024
Passable
Liked: The courtesy of the parking attendant
Disliked: No help from front desk, very unhelpful Got answers from a valet and a security person.
Jodie Sat, 23 March 2024
Very good
Liked: It’s central location and the cafe that is downstairs
Travis Fri, 22 March 2024
Passable
Phillips Fri, 22 March 2024
Passable
Lindsey Fri, 22 March 2024
Exceptional
Liked: Friendliness
Disliked: Where the toilet paper was
Brianna Mon, 18 March 2024
They stole money from my...
Liked: It’s not far from Beale st.
Disliked: First night of valet parking money was stolen from husband. We informed PMC valet parking attendants and also the doubletree front desk. No one ever resolved the problem or acknowledged who had taken the money. When my husband went to confront the young man who had last parked our car the young man immediately got defensive and proceeded to curse my husband and tried to attack him. The police or hotel security never showed up to file an incident or police report. The water in the shower was ice cold, the beds were dirty, and the hotel was VERY OLD AND OUTDATED. This hotel is nothing like the pictures online. I called Hilton customer service as soon as I got home to explain this whole TERRIBLE TERRIBLE TERRIBLE experience. I will never stay here again. Also, we weren’t the only couple with a bad experience this stay there were multiple parties with problems of missing items from their cars and the valet attendants were taking things from money, jewelry, guns, and other personal valuables from them. They will also misplace car keys and not know anything about where they are or who had them last. It was very displeasing and an unorthodox stay. Trust me save your time and money and book elsewhere but here.
Jacob Mon, 18 March 2024
Exceptional
Veronica Mon, 18 March 2024
Very good
Disliked: No garage parking, restaurant food not as good, no continental breakfast option . Force to pay valet to have vehicle parked
Gweneth Wed, 13 March 2024
Very good