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DoubleTree By Hilton Hotel Rochester eeef - (855) 271-6236
DoubleTree By Hilton Hotel Rochester, 1111 Jefferson Road, Rochester, NY -(855) 271-6236
Area: Henrietta
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BOOK ONLINE OR CALL - (855) 271-6236
3.6
HOTEL RATING: 
GOOD
3.6 out of 5 (497 Ratings)
4.8 miles from Rochester centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
Just off I-390 and north of the New York State Thruway this hotel offers enjoyable facilities and convenient amenities just minutes from the downtown business district in Rochester New York. Doubletree Hotel Rochester is 5 miles east of Greater Rochester International Airport. Attractions such as the Rochester Museum & Science Center Seabreeze Amusement Park and the Seneca Park Zoo are nearby. Multiple corporate offices are located within walking distance of the property. Guests at the Rochester Doubletree Hotel will enjoy the indoor pool the fully equipped 24-hour fitness center and access to the 24-hour business center. Guests can enjoy lunch dinner or an evening cocktail in the Atrium Lounge. Bistro 252 located on-site serves classic American fare in a casual setting for breakfast.

Check-in time: 16:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
x
Free Breakfast
r
Pets Allowed
Other Amenities
` Airport Shuttle
` Free Parking
` Restaurant
` Swimming Pool
` Garden
` Laundry
` Meeting/Banquet Facilities
` Parking
` Room Service
` Safety Deposit Box
` Skiing
` Terrace
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Dry cleaning
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Breakfast in the room
` Ironing service
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Allergy-free room
` Indoor pool (all year)
` Private check-in/check-out
` Shuttle service (free)
` Special diet menus (on request)
` Shared lounge/TV area
` Wheelchair accessible
` indoor pool
` shuttle service
` golf course (within 3 km)
` 24-hour security
` Accessible parking
` Airport Shuttle (Free)
` Designated Smoking Area
` Facilities for Disabled Guests
` Heated pool
` Non-smoking Rooms
` Daily Housekeeping
` WiFi available in all areas
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Kid meals
` Toilet with grab rails
` Higher level toilet
` Lower bathroom sink
` Emergency cord in bathroom
` Wine/champagne
` Fruits
` Airport pick up
` Airport drop off
` Visual aids: Tactile signs
` Auditory guidance
` Fence around pool
` Fitness
` Sun loungers or beach chairs
` Live sport events (broadcast)
` Key access
` Key card access
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Breakfast takeaway containers
` Delivered food is securely covered
` Access to health care professionals
` Face masks for guests available
` Invoice provided
` Minimarket on site
` Parking on site

DoubleTree By Hilton Hotel Rochester Guest Reviews

Overall Average Score: 
Good (3.6 out of 5)

Write a review

4

Very Good - 4.0 out of 5

Barry, Rochester, visiting Lovin' Cup Mon, 21 August 2023

Very nice hotel, but under staffed.

Liked: Beautiful hotel.
Disliked: Checked in at 4:30 and room was still not available.

4

Very Good - 4.0 out of 5

Laura Wed, 27 March 2024

Liked: Very nice staff, nice amenities, nice layout of room.
Disliked: The shower had not been cleaned and there was what looked like coffee grounds in the tub as well as a dead bug.

4.5

Wonderful - 4.5 out of 5

Amy Tue, 26 March 2024

Superb

Liked: Room was beautiful and clean as well as the hotel itself.
Disliked: You can hear noises outside of your room so it does disrupt your sleep if you're trying to sleep in.

3.5

Good - 3.5 out of 5

Lindsay Mon, 5 February 2024

Liked: The hotel is beautiful inside and large.
Disliked: We received the wrong room we reserved and they wouldnt switch it, the man we spoke to at front desk was rude and arrogant. Beds and pillows were beyond uncomfortable. At checkout, we were over charged.

5

Exceptional - 5.0 out of 5

Joanne Wed, 31 January 2024

Liked: Comfortable beds and pillows plus the restaurants great delicious Hamburgers and the rest of the meals.

5

Exceptional - 5.0 out of 5

Joanne Wed, 24 January 2024

Liked: The room was roomy and conformable. There restaurant had delicious food dinner and breakfast.

4.5

Wonderful - 4.5 out of 5

Jacqueline Thu, 2 November 2023

Liked: The bed was GREAT...we got great sleep!
Disliked: No complimentary breakfast, and the coffee was only available in the morning..

1.5

Poor - 1.5 out of 5

Yongsug Wed, 1 November 2023

Poor

Liked: Breakfast menu was good!
Disliked: Conveniences in toilet was not enough, e.g. cotton. Shampoo and rinse were not properly positioned. Most of all, 5 days after checking out, the security deposit has still not been returned yet. This is a serious problem in processing the bill.

1.5

Poor - 1.5 out of 5

Yongsug Wed, 1 November 2023

Poor

Liked: Breakfast menu was good!
Disliked: Conveniences in toilet was not enough, e.g. cotton. Shampoo and rinse were not properly positioned.Most of all, 5 days after checking out, the security deposit has still not been returned yet.This is a serious problem in processing the bill.

4.5

Wonderful - 4.5 out of 5

April Sat, 21 October 2023

Exceptional

4.5

Wonderful - 4.5 out of 5

April Sat, 21 October 2023

Superb

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DoubleTree By Hilton Hotel Rochester 1111 Jefferson Road, Rochester, NY