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DoubleTree by Hilton York

eeee - 0800 031 8416
DoubleTree by Hilton York, St Maurices Road, York -0800 031 8416
Area: Heworth
(Map)
3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (2207 Ratings)
0.8 miles York Barbican
v6 mins driving
t17 mins walking
UBER from £4-6
BOOK ONLINE OR CALL - 0800 031 8416
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Hotel Description
The DoubleTree by Hilton York is located in the heart of York overlooking the City Walls and just a 5-minute walk from York Minster. Guests will receive a warm DoubleTree chocolate chip cookie at check-in. The hotel has 143 rooms. All rooms are air-conditioned and feature a flat-screen HD TV a work desk and a safe. Guests can enjoy the use of a fitness center and free WiFi throughout. The hotel has an on-site restaurant called The Yorkshire Bar and Grill. Celebrating all things Yorkshire the bar offers relaxed dining areas and food. This hotel is under 15 minutes' drive from York Racecourse. Head to The Yorkshire Bar & Grill in the heart of the city for delicious food and live music every 2nd weekend of the month.

Check-in time: 16:00   Check-out time: 12:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Bathtub
` Coffee/tea maker
` Heating
` Wheelchair accessible
` telephone
` alarm clock
` kitchenware
` blackout curtains
` 24-hour security
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Off-Site parking
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` Italian
` Spanish
` Non-Smoking Rooms Available
` Parking Available
` Linens
` Carpeting
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` Body thermometer available
` Complimentary drinking water
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` On-site accessible restaurants/lounges
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Trash cans
` Socket near the bed
` Sleep comfort items
` Window
` Walk-in shower
` Desk/workspace available
` Professional cleaning services
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Alcoholic beverages available
` Parking available (charges may apply)

DoubleTree by Hilton York Guest Reviews

Overall Average Score: 
Good (3.7 out of 5)

Write a review

2

Disappointing - 2.0 out of 5

Luke W, Sheffield, visiting York Barbican Mon, 13 May 2024

Paid around £270 for 1 night stay not including breakfast. No parking available at hotel and £25 a night for the 14 or so bays. That’s over £300 a night for the hotel. No fridge in the room which was a complimentary upgrade. Another night booked there later in the year, it will be the last. noticed a brand new Premier Inn a few hundred yards away, will use that thereafter.

Liked: It is a nice hotel in a good location.
Disliked: Price of one night stay. Parking charge and no fridge.

5

Exceptional - 5.0 out of 5

Anonymous Sat, 5 July 2025

Exceptional

2

Disappointing - 2.0 out of 5

Sharon Sat, 5 July 2025

Great location,hotel didn't meet our...

Liked: Location very good
Disliked: Rooms very dated,in need of renovation,bar area untidyNo fridge in room.Air con very poorNo robes as advertisedWe did upgrade room on booking.

5

Exceptional - 5.0 out of 5

Amanda Thu, 3 July 2025

Exceptional

Liked: Location, beautiful hotel
Disliked: Slamming of doors constantly

2

Disappointing - 2.0 out of 5

Vicky Tue, 1 July 2025

Glad I did not pay...

Liked: Staff were friendly and attentive, cot had no cot sheet and they rectified this straight away, bed was comfortable and location excellent.
Disliked: On first appearance room looked modern and clean, closer inspection the paint work was horrific, looked like my reception class children had done it (especially the cutting in). Bathroom looked like it was mid way through a renovation, toilet roll holder literally hanging off the wall, toilet handle fitted the wrong way, sink taps broken, glass shelf above taps was not secure so literally slid off in your hands when you touched it. 1:30am wake up call from a Royal Mail wagon delivering, 7am wake up call from workers moving the storage boxes outside the room (room 78 ground floor, next to parking spaces). I did advise of these above issues at check out.

1.5

Poor - 1.5 out of 5

Dawn Mon, 30 June 2025

Not what I expected in...

Liked: The location is excellent
Disliked: The room was too warm. The fan could not be moved as it only had 3 legs. The bathroom needed a good dust particularly the towel rack

4.5

Wonderful - 4.5 out of 5

Gillian Sun, 29 June 2025

Superb

4.5

Wonderful - 4.5 out of 5

Lisa Sun, 29 June 2025

Great hotel!

Liked: Really nice room, facilities and food. Very clean, staff were lovely and location was great.
Disliked: Air con wasn't very effective and toilet was difficult to flush!

2.5

Fair - 2.5 out of 5

Ian Sun, 29 June 2025

Passable

4

Very Good - 4.0 out of 5

Ciara Fri, 27 June 2025

Very good

Liked: Location, facilities
Disliked: Room a bit humid

3

Pleasant - 3.0 out of 5

Marcia Thu, 26 June 2025

Neat place but needs updating.

Liked: Loved the location and the staff. Restaurant in the hotel and good pub across the street.
Disliked: The rooms smelled musty and the air conditioning didn’t work in one room.

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DoubleTree by Hilton York St Maurices Road, York