DoubleTree by Hilton West Palm Beach Airport Guest Reviews
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|2.1 miles from West Palm Beach centre|
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Scott, Orlando Mon, 18 July 2011
Liked: Friendly staff, clean rooms, super comfy beds
Linda Tue, 22 March 2011
This was the worst hotel we ever stayed at - the air conditioning did not work and we asked 3 different times and no one came to fix it. It was 85 in the room - plus the toilet did not flush. Absolutely not worth the money I spent....very very very disappointed and was not even offered a refund or a free night. Terrible customer service.
Ashley Mon, 27 June 2022
it was not bad stay...
Liked: beautiful view nice staff
Disliked: no free breakfast during stay was kind of hoping to get that during my stay room could have been better maintained when I checked in but the maintenance was on top of it when I told them
Jeanette Mon, 27 June 2022
Jennifer Mon, 27 June 2022
great staff - great stay!
Liked: staff so friendly!
Disliked: nothing -
Jeffrey Sun, 26 June 2022
Probably will never stay there...
Liked: I wasn't impressed. The restaurant was closed Saturday night because an employee was a no call no show.
Disliked: See above answer. Also $17 for a very mediocre breakfast.
Paul Sun, 26 June 2022
Overpriced and unfriendly stay.
Liked: The manager on the first day and the shuttle driver were friendly.
Disliked: The hotel was dated and the rooms were not clean. We had to switch rooms in the middle of the night because the fire alarm continued to chirp and they had no batteries on-site. Only helpful staff was when we checked in and I believe he was the manager. I observed another interaction with someone behind the front desk and a different customer that even though she admitted her mistake she was not very empathetic or helpful to that guest. It was very embarrasing to watch. Overall, this hotel is overpriced for its condition and I would not stay.there again.
Anonymous Sun, 26 June 2022
Breyanna Fri, 24 June 2022
Clean & spacious
Liked: The room was spacious and extremely clean.
Disliked: The shower didn't get as hot as I'd like.
Iverose Wed, 22 June 2022
Angela Wed, 22 June 2022
Chris Wed, 22 June 2022
for my 6 night stay,...
Liked: heated pool, gym, staff was nice, room was comfortable, parking for visitors,
Disliked: no hot water till last day- Luke warm, room smelled when first arrived, es h morning breakfast buffet ran out of food ( like bacon), two non- service dogs were in hotel next to my room and one very loud bark. was told room service was once in my 6 day stay. piles of towels. had to sternly ask to come to clean my room.