DoubleTree By Hilton Hotel West Palm Beach - Airport Guest Reviews
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Write a review
Scott, Orlando
Liked: Friendly staff, clean rooms, super comfy beds
Linda
This was the worst hotel we ever stayed at - the air conditioning did not work and we asked 3 different times and no one came to fix it. It was 85 in the room - plus the toilet did not flush. Absolutely not worth the money I spent....very very very disappointed and was not even offered a refund or a free night. Terrible customer service.
Stephanie Sat, 23 August 2025
Very good
Lauren Wed, 20 August 2025
Bad
Liked: Nothing like the pictures , dark old decor , old AC the bang and groans like it's 40 years old unit . In need of updating rooms especially for the price of the room , food .... FORGET IT $ 42 for a steak !!
Disliked: Everything
Veronique Sun, 17 August 2025
Convenient for the airport
Liked: Very fast check in, helpful staff. Large room, lot of space, clean
Disliked: aircon was a little tired and loud.
Mindy Wed, 13 August 2025
The quality of the hotel...
Liked: Convenience to airport
Disliked: They are now charging $10 a day for Parking
Eduar Tue, 12 August 2025
Exceptional
Wanessa Sun, 3 August 2025
Pleasant
Ashley Fri, 1 August 2025
Very good
Cvprod Mon, 28 July 2025
Exceptional
Alberto Sat, 26 July 2025
My home away from home!
Liked: Always a great stay. Only hotel I stay in West Palm Beach. Staff are exceptional, hotel is always clean and pleasant. I feel at home.
Disliked: Nothin bad. Really enjoyed my stay.
Christy Sat, 26 July 2025
Nice stopover in ideal location
Liked: Location and the front desk female staff were very well ong upon arrival.
Disliked: Very dusty and smelled like smoke in our room and caked my son to have an asthma attack. Also the male clerk was very curt and unfriendly.