Doubletree By Hilton Wellington Guest Reviews
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|0.3 miles from Wellington centre|
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Mark Tue, 26 October 2021
Dale Mon, 25 October 2021
Taigen Sun, 24 October 2021
Liked: Staff were amazing prior to arriving and once we arrived. Very accommodating and allowed us to check in early and set up the room for a surprise. Room was beautiful and very Tidy, great bathroom and shower facilities.
Disliked: Cushions weren't that comfortable, lock on bathroom didn't work and that our room didn't have a sink or kitchenette.
Krynen Sun, 24 October 2021
Bruce Sun, 24 October 2021
Mark Sat, 23 October 2021
Mary Fri, 22 October 2021
Anonymous Mon, 18 October 2021
Suited for quiet business trips
Liked: I love the Hilton, the rooms are very nice, the price is great. Handy access being in the CBD.
Disliked: Room is advertised as being sound deadened, yet every single night I was given warnings, noise complaints, threatened that I would be kicked out or charged for extra nights. I had a couple friends over for a few glasses of wine and a catch up on a Friday night before 10pm, playing music through the radio as the tvs don?t have chrome cast etc, which is very annoying. I walked outside the room and could not hear a single thing.Later on in the night I came back with a few morefriends to socialise. I was given multiple noise complaints & told to turn the radio off and for everyone to leave otherwise they would kick me out. There was no noise what so ever coming from the room as I was in the corridor when talking to the staff. We were at the end of the floor and there was nobody in the room next to us. He then said the owners were on this floor and they made the complaints, I was staying on the 4th floor which sounds like a complete lie.The following day, they deactivated our key cards so we were not able to get into the hotel, until a staff member let us in, I was then advised I was not aloud visitors in the hotel, or to drink alcohol in my room. Spending close to $400 a night for a very large suite, I find this completely outrages.Upon checking out they had charged me for 2 extra nights and some other fees I was not told of, they didn?t provide me with an invoice until later on when they sent it via email. My experience with the staff was not something I would expect from a hotel of this nature. It had ruined the only vacation I?ve had in a long time. I will not be staying at any of the double tree operated hotels ever again. And I will be advising anyone I know heading to Wellington to avoid staying there. When you spend that amount of money on a hotel you would expect to have an amazing stay, which was not the case. I have stayed at multiple high end hotels in Wellington, with no issues what so ever.
Brydie Mon, 18 October 2021
Disliked: The cost, Its not often I can afford to spend this much on a room.Also the room service menu was terrible, we so wanted to order from it but the options were not not good, couldn't even get some hot chips!
Eleanor Sat, 16 October 2021