DoubleTree by Hilton Hotel Utica Guest Reviews
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Write a review
Ashley Fri, 2 May 2025
Not impressed.
Liked: Clean
Disliked: The staff were friendly but promises were not followed through. The Air conditioner did not work and the sink faucet was broken.
Michelle Wed, 30 April 2025
Very good
Liked: The beds were very comfortable.
Disliked: The front desk was never very welcoming whenever you entered or left and not at all welcoming on arrival. The food was very mediocre at the restaurant. Staff complained about how short staff they were. And the food and alcoholic drinks were very expensive. Certainly quality did not meet the price.
Diane Tue, 29 April 2025
Exceptional
Liked: Pillows are awesome
Steven Mon, 28 April 2025
Very good
Liked: How they keep the past alive. If it's not broke don't fix it. I will take old school craftsmanship over new construction methods used today. It costs at least 4 or more times as it did in the past. And might last maybe 25 years then you need to rebuild again. Wish I was around when they had the billiard tables in the basement. Keep maintaining the historical history.
Kelly Sun, 27 April 2025
Very good
Steven Sun, 27 April 2025
Superb
Ida Sun, 20 April 2025
Bad
Disliked: Room was not the right room that I booked
Cresencio Thu, 17 April 2025
Exceptional
Mary Mon, 14 April 2025
Exceptional
Jill Thu, 10 April 2025
Superb