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DoubleTree by Hilton Toronto Downtown eeef
DoubleTree by Hilton Toronto Downtown, 108 Chestnut Street, Toronto, ON
Area: Downtown Toronto Southwest - Entertainment & Financial Districts
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4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (1521 Ratings)
0.4 miles from Toronto centre
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Hotel Description
Located in the city centre DoubleTree by Hilton Toronto Downtown boasts an indoor heated pool an on-site restaurant and a fitness centre. Toronto Eaton Centre and St. Patrick Subway Station are within 350 metres. Each of the tastefully decorated rooms has a flat-screen cable HDTV with pay-per-view channels. Air conditioning safe and a coffee maker are also included. A hairdryer can be found in the bathroom. The suites offer a kitchen with a fridge/freezer a microwave a stovetop and utensils. Upon arrival guests of DoubleTree by Hilton Downtown Toronto are greeted with warm chocolate chip cookies. DoubleTree by Hilton Toronto Downtown provides underground parking upon request with surcharge. Guests who pay for on-site parking can enjoy in-and-out privileges during their stay. This hotel is 1.7 km from both the popular CN Tower and Air Canada Centre. Toronto Pearson International Airport is at a distance of 30 km.

Check-in time: 15:00   Check-out time: 12:00
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1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Indoor Swimming Pool
` Parking
` Room Service
` Safety Deposit Box
` Sauna
` Tour Desk
` Air Conditioning
` Babysitting/Child Services
` Bar
` Car Rental Desk
` Concierge Service
` Currency Exchange
` 24-Hour Front Desk
` Elevator
` Massage
` Family room
` Dry cleaning
` Internet services
` Non-smoking throughout
` Breakfast in the room
` Heating
` Fax/photocopying
` Ticket service
` Luggage storage
` WiFi
` Allergy-free room
` On-site parking
` WiFi everywhere
` WiFi available in all areas
` Parking garage
` Breakfast options
` Carbon monoxide source
` Use of cleaning chemicals that are effective against Coronavirus
` Linens, towels and laundry washed in accordance with WHO guidelines
` Room is disinfected daily
` Rooms sealed for guest after cleaning
` Social distancing in dining areas
` Food can be delivered to guests room
` Staff follow all safety protocols as directed by local authorities
` Hand sanitizer in room and common areas
` Process in place to check health of guests
` First aid kit available
` Contactless check-in/check-out
` Social distancing rules
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` Physical distancing rules
` All plates, cutlery, glasses and other tableware have been sanitized
` Guests can opt-out of accommodation cleaning service
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Breakfast takeaway containers
` Access to health care professionals
` Thermometers for guests provided by property
` Face masks for guests available

DoubleTree by Hilton Toronto Downtown Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

Write a review

5

Exceptional - 5 out of 5

Thomas, Orlando, visiting Lee's Palace Toronto Mon, 29 May 2017

Liked: Awesome staff; great rooms; near everything; free cookies!

2

Disappointing - 2 out of 5

Chloe Tue, 20 October 2020

Disappointing

3.5

Good - 3.5 out of 5

Anonymous Mon, 19 October 2020

Good

5

Exceptional - 5 out of 5

Amin Mon, 19 October 2020

Exceptional

3.5

Good - 3.5 out of 5

Anonymous Sun, 18 October 2020

Despite the unfriendly staff and...

Liked: The location was perfect, you are near everything, restaurants, mall, metro station, touristic places you can't go wrong with this hotel. Also if you go to Toronto by travelling bus (megabus) it's literally right across the street so no worries about catching your bus on time when you leave. The location is the main reason that makes me consider booking again. Also the room was very clean and comfortable ( awful view but i didn't care! )
Disliked: The staff wasn't very friendly espescially when we arrived. I had a problem with my payment method (which I fixed right away with my bank) the manager wanted to cancel my reservation instead of helping me with a solution. After a lot of back and forth he finally suggested a solution which was so simple, i don't know why he didn't suggest it earlier. They made me feel like I was bothering them, I know it was my problem but it really wasn't done on purpose, It felt degrading. The staff that was there when I left was more frendly. There was no cookies upon arrival either like they mentioned when I booked lol, not that I care but... and also get ready to shower with the coldest water. They told me it was normal because the hotel wasn't very busy, so water wasn't running alot... i'm sorry but I paid to be comfortable and this wasn't. I did not complaint because I am not a very complicated person. Also there was no breakfast at the hotel which would have been nice because i spent alot of money on breakfast alone.

2

Disappointing - 2 out of 5

Anonymous Sun, 18 October 2020

Disappointing

Disliked: Got a room with buffet breakfast. Restaurant was closed so no buffet. Was given a breakfast in a box and was different than what we were told would be in it. Not a great way to start the day when your thinking your actually going to eat.

3.5

Good - 3.5 out of 5

Glenda Sat, 17 October 2020

good, comfortable and just what...

Liked: location was excellent for sick kids.
Disliked: rooms were a little beat up but still very clean

5

Exceptional - 5 out of 5

Anonymous Fri, 16 October 2020

Exceptional

4

Very Good - 4 out of 5

Wendy Fri, 16 October 2020

Very good

5

Exceptional - 5 out of 5

Vanessa Thu, 15 October 2020

Exceptional

Liked: great room! loved the gym and everything was very covid friendly.

5

Exceptional - 5 out of 5

Anonymous Thu, 15 October 2020

Exceptional

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DoubleTree by Hilton Toronto Downtown 108 Chestnut Street, Toronto, ON