DoubleTree by Hilton Toronto Airport Guest Reviews
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Write a review
Anonymous Thu, 12 June 2025
Very good
Liked: Lovedmy meal at turtleJack's restaurant server Sue was excellent. The food was delicious had, a nice relaxing time in the hot tub and pool beforehand the TV never works properly in the room. Second time that's happened
Pamela Wed, 11 June 2025
Very good
Charles Sat, 7 June 2025
Very good
Lizzie Fri, 6 June 2025
Superb
Liked: Easy airport shuttle
Disliked: Breakfast not included
Xinhua Fri, 6 June 2025
Passable
Liked: the window can’t open and the air condition can’t cool,it’s too hot
Dan Mon, 26 May 2025
Good
Liked: Frequent shuttle to airport.
Disliked: Shuttle vehicle, old and dirty. TV did not work. Low water pressure for the shower. Breakfast is not included. Low value for the money.
Michelle Mon, 26 May 2025
Mostly enjoyable.
Liked: I liked the location. I enjoyed the pool and hot tub. Staff was very helpful.
Disliked: When I left I was basically called a liar from front desk staff. When I arrived I stated I had two cars for parking during my stay. The other car only stayed for the one night and I asked about not being charged for the two nights. Was questioned about why didn’t I tell staff when the other car left. Said I figured I’d say something upon checkout. While I was only charged the one night for parking it wasn’t without being told I could be lying. Not too impressed with that statement.
Diane Sun, 25 May 2025
Very good
Liked: 24 hrs check in critical for late arrival at airport. On site restaurant with real food for breakfast. Attractive, well designed room and comfortable bed. Good sound proofing.
Disliked: Bathroom shower door handles loose, no room safe, no overnight room service. TV and room telephone did not operate as documented. Since it was very late and I was already unpacked and in pajamas, I gave up because I could not contact front desk. Tricks for using these devices were disclosed when I stopped at front desk in the morning en route to breakfast. I was not offered a discount despite the fact that I could not use these services during my stay.
Mukaty Tue, 20 May 2025
Bad
Nada Mon, 19 May 2025
Superb
Liked: After my flight was delayed by a day the hotel let me shift my booking, the staff were so helpful and flexible!