DoubleTree by Hilton Stoke-on-Trent United Kingdom

Amazing value for the quality of my stay. The staff were friendly, the hotel is modern and clean. The bed was so comfortable. The breakfast was great. I had a very restful stay, although the air conditioning unit started to rattle at 5am. Despite this, I would stay again.

Liked: The bed was so comfortable. The breakfast was great.
Disliked: The noisy air conditioning/radiator at 5am.

Have stayed in Best Western hotels before, but this one did not come up to standard.

Liked: Nice friendly staff - they did try to help resolve things.
Disliked: Cooling system in room did not work. Room temperature was stuck at 26 degrees day and night. On the 3rd floor but you could still smell smoke from people smoking outside.

Could not find any faults at all. Staff were friendly; everything we could possibly need in the room was catered for. Would definitely visit again. Thank you.

Great overnight stay

Liked: Staff were very friendly and helpful, room was lovely and had everything needed. I was impressed they have a desk fan also as this is something I use a lot. It was easy to find and plenty of parking too. Also close to Hanley shops, they're within walking distance
Disliked: Nothing, couldn't fault our stay

Passable

Very good

Very good

Superb

Liked: Exceeded my expectation with the whole venue and facilities

I go for free warm...

Liked: Breakfast was excellent, worth the money
Disliked: The gym could’ve bern bigger, but that’s nig picking

Very good

Liked: We were allocated a room with a nice view of the back of the old house

Average, I’ve stayed in much...

Liked: Hotel was busy so the breakfast station was quite far from where we were seated
Disliked: Bed was hard. Every noise could be heard in the room.

Perfect stop over stay

Liked: A belated birthday present for our grandson, taking him and his sister to Monkey Forest. So we did say it was for his 4th birthday and they had banners, balloons and a card for him in the room, so they excelled