Name: DoubleTree by Hilton St. Paul East
Address: 2201 Burns Avenue, Saint Paul, MN
Telephone: (888) 420-1645

They gave our room to someone else. It was supposed to be a non-smoking room and they were smoking and partying in it. No ice in ice machine. Charged for continental breakfast. Poor all the way around. We will never stay there again.

Liked: See general comments.
Disliked: See general comments.

Poor

Disliked: Dirty bedsheets! requested change of sheets twice, only part of the bed was changed. Was forced to share a bed with family member because I refused to sleep in a dirty bed. Service was slow and not accommodating. Water/coffee pots in the lobby were constantly empty. In the hallway someone left a pile of dirty towels/sheets, none picked it up for a day. Parking is a joke- be aware- you need to pay to park by the hotel. This is a hotel by a highway, nowhere fancy and they want you to pay to park there. What a joke.

Just my opinion

Liked: It was quiet. It was peaceful. My husband and I went here for our one month anniversary. We loved just spending time together.
Disliked: There was glass on the floor for a long period of time before anyone cleaned it up. The food (dinner)at the restaurant was horrible. It was dry and tasteless. For the price I paid I could have gone somewhere else or ordered delivery. Which I did order delivery. (Breakfast) The eggs were mush. The bacon tasted burnt but weren't. The selection was good but then you see the sign that says $14 for adults. Not worth that. The shower head leaked. There was little pieces of plastic in the bed sheets.

Terrible staff , the worst...

Liked: Nothing
Disliked: They rude and I have reservation they never found it that what they say , I have to pay again end doble charge , do go there they will still you money , and we forgot a Nike coat we debit card and 200 dollar , I call they found the debit card but no money a course the money is to good for them .