Poor

Liked: convinced to the hospital
Disliked: computers were down and had to wait 30 minutes for someone to let me in my room. so every time I left someone had to come in. very unconvinced

Poor

It was easy to get...

Liked: We didn't have breakfast
Disliked: N/A

I was disappointed in our...

Liked: Bed was comfortable.
Disliked: The sofa had hair on it & the bathroom floor too! Breakfast wasn't included. Breakfast area was full of the same large group that had the large room. So we couldn't even sit down to eat when some wasn't eating. A couple behind us legit had to eat in the lobby area. It was pitful.

Superb

Liked: Clean and maids were friendly. Close to hospital.

Exceptional

comfortable room,clean,and close to alot...

Liked: The hotel was very clean in the lobby,our room was very clean and the bed was comfortable.We will stay here again,if we are in nSt.Louis
Disliked: we were on the 3rd floor,the ice machine didnt work,so i had to go to the 2nd floor. we had a hard time finding a cab,as we were going to Busch Stadium to a concert. we paid 15.00 to park in the hotel parking garage,and it was to far to walk. Checking out,only one lady,when there shouldve been 2 people,so she told us the Booking.com would give us a receipt. Ive always gotten a receipt at any hotel i stayed at

Bad

Disliked: Very unpleasant staff.

Superb