We came to the Doubletree by Hilton to watch a concert at the next-door arts center. The beds are the best and when you check in you get this awesome freshly-baked chocolate chip cookie. Nice. For this being labeled Doubletree by Hilton I was a surprised at the lack of amenities that are not provided. Really, no microwave or refrigerator? No place to put my left overs from Spencers, their in-house fine dining restaurant. Not only that but when we called a local food establishment to have food delivered we were told they cannot deliver to Hilton. Not sure if this is a industry standard or not.

Liked: Fantastic beds. Superb fresh-made cookies upon arrival. Great location.
Disliked: No microwave and no refrigerator.

Best place I?ve ever stayed...

Liked: Loved the water pressure in the room! I wanna take it home with me! Better than other hotels water pressure. The view was amazing and the bed was awesome and comfortable! Keep up the good work!!!!!!!!
Disliked: That I have to leave this awesome place and go back to my own uncomfortable bed and my water pressure! I also won?t get this view at home as I will only be able to enjoy the view of the cars go by on the highway. Yippie skippy!

Liked: Conveniently located to both Convention Center, First Interstate Center, and the Park.
Disliked: The surprise parking upcharge. It would be nice to be notified before booking that if you have a car, you will be paying to park it.

Liked: The rooms and hotel in general were in great condition.
Disliked: I did not know it was part of the convention center and parking was nightmare with an event going on.

Very good

Liked: Location.
Disliked: Raising the price when there is an event. If I did that at my business I wouldn't be around.

Liked: Location was great.
Disliked: Cleanliness was off the mark, and wallpaper was peeling off the wall.

Exceptional

Exceptional

Passable

Liked: Position.
Disliked: Most staff was rude and judgmental - From people responding to emails before my arrival through the whole length of my stay I felt like a burden to them. I've been looked down on to because I wasn't willing to upgrade my room at extra cost. I've also overhead racist comments by some staff. The room itself was outdated and there weren't enough lamps to light it up. The heating is very loud.

Pleasant