DoubleTree By Hilton Santa Fe Guest Reviews
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Eva Wed, 23 July 2025
Exceptional
Bunnie Tue, 22 July 2025
I am very disappointed in...
Liked: Was not offered breakfast. Breakfast attendant was rude and said I needed a token or coupon for free breakfast
Disliked: Room was dirty and dated. Bed was not firm Sink was clogged. Elevator 1st floor button was damaged. Had to get off at 2 nd floor and walked down to 1st floor
Elizabeth Mon, 21 July 2025
Superb
Lissa Sat, 19 July 2025
Very good
Berenice Wed, 16 July 2025
Superb
Liked: I liked the location, it's super convenient being that it's close to downtown. I also liked having a balcony in our room.
Shiann Mon, 14 July 2025
Exceptional
Maura Tue, 1 July 2025
I would stay there again
Liked: Pool with towels, hot tub, clean & comfortable rooms, location, polite & friendly staff. Free parking. Secure lobby late nights
Disliked: Small parking lot, construction noise too early. Would have liked continental breakfast for the price.
Lewis Wed, 25 June 2025
Under construction and be careful...
Liked: The bed was comfortable and most of the staff was friendly and helpful except for the employee who bought us room service.
Disliked: The kitchen worker brought us the food and I paid for the food with cash. She did not seem to understand English. She kept pointing at the slip and wanted me to sign. I put my room number and signed my name but did not fill in any amounts because I had already paid her. The next morning on my bill there is a charge for the same amount of money that I gave her. The bill was for 31.07 and the charge was for 35.00. That is the exact amount I gave her which included a tip! Then she told her boss that she never received any cash. She lied!!! After making several phone calls I finally talked with a manager on Tuesday morning, her name was Brenda, and she apologized and stated she would remove this charge from my credit card. I thanked her and told her they needed to reprimand the employee. If she did this to us how many other guests are getting taken?
Jessica Mon, 23 June 2025
It was awful paid for...
Liked: It was nice clean and comfortable but had to wait 2 hours for our room
Disliked: Staffing was very hate full and rude girls in the morning shift was rude
Craig Tue, 17 June 2025
Good