DoubleTree by Hilton San Antonio Northwest Guest Reviews
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Patricia, C Thu, 30 May 2024
Restaurant and bar were closed the entire stay of 4 days.
Liked: The people were great.
Disliked: Not enough staff to operate.
Adrienne Mon, 30 June 2025
Exceptional
Anonymous Sun, 29 June 2025
Good
Denise Fri, 27 June 2025
Dog friendly and staff was...
Liked: I thought breakfast was free
Annette Thu, 26 June 2025
Exceptional
Rob Thu, 26 June 2025
Exceptional
Liked: Whataburger next door!
Disliked: Whataburger next door! lol
Elizabeth Tue, 24 June 2025
Great room. Great staff. Hot...
Liked: Friendly staff. Clean room with great ac in rooms. Good amenities.
Disliked: The property cut off ac to halls and elevators. This was a never seen issue for these frequent travelers. It was claustrophobic to ride the very slow, warm elevators. Will not be staying here when we do come back to the area. Mold concerns anyone? Also, exit(elevators) not visibly marked. Safety issue!
Donald Mon, 23 June 2025
Very comfortable I will indeed...
Liked: I liked how nice the staff where Ashley and Jessica customer service was exceptional! They even offered some sound advice/ recommendations for me and my family to experience
Disliked: The internet could’ve have been better but was not poor
Andres Mon, 23 June 2025
Superb
Amanda Thu, 19 June 2025
Safe, quiet, clean, and pleasant...
Liked: Mostly quiet especially during the week. Exceptionally clean and fresh.
Disliked: Location off of Frontage road is convenient yet dense traffic due to construction, during busy traffic times. No grocery close by. Eateries limited to Whataburger and Tia’s Taco Hut. Dining in hotel available which I regret not trying.
Ramon Wed, 18 June 2025
Exceptional