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AustraliaDoubleTree by Hilton Rochester Guest Reviews
Overall Average Score:
Good (3.9 out of 5)
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Suzanne Sun, 25 July 2021
Superb
Richard Fri, 16 July 2021
Bad
Vina Sun, 11 July 2021
I understand that the hotel...
Igor Fri, 25 June 2021
Disappointing
Disliked: I paid for my room through booking.com and then they charged me again at the reception. Been calling and asking for my money back but still nothing for 5 days and counting. Disgrace.
Corey Fri, 18 June 2021
Very good
Miranda Fri, 4 June 2021
Get a new front desk...
Disliked: Extremely rude staff and room wasn?t cleanly, double charged for room. Front desk guy refused to help us with being double charged.
Leishla Thu, 3 June 2021
Exceptional
Shawn Tue, 1 June 2021
Liked: Cleanliness
Disliked: Elevator was slow. That¿s all.
Shaquon Tue, 25 May 2021
Liked: The pool was ok
Disliked: Where the ice Machine it¿s like it¿s never clean every time I walked in there there was a lot of plates and cups all over the place
Annette Sun, 23 May 2021
served the purpose of a...
Disliked: I was there for three nights and never had any maid service. not once. very upsetting. i called and was put on hold amd never answered.
