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DoubleTree By Hilton Hotel Rochester

eeef - (888) 420-1643
DoubleTree By Hilton Hotel Rochester, 1111 Jefferson Road, Rochester, NY -(888) 420-1643
Area: Henrietta
(Map)
3.6
HOTEL RATING: 
GOOD
3.6 out of 5 (454 Ratings)
9.1 miles Photo City Music Hall
v14 mins driving
BOOK ONLINE OR CALL - (888) 420-1643
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Hotel Description
DoubleTree by Hilton Rochester has a fitness center, garden, a shared lounge and terrace in Rochester. This 3-star hotel offers an ATM and a business center. The property has a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. At the hotel, the rooms have air conditioning and a flat-screen TV. A buffet, à la carte or continental breakfast is served at the property. At DoubleTree by Hilton Rochester you'll find a restaurant serving American cuisine. Vegetarian, dairy-free and gluten-free options can also be requested. The accommodation offers an indoor pool. Guests at DoubleTree by Hilton Rochester will be able to enjoy activities in and around Rochester, like skiing. University of Rochester is 4.4 miles from the hotel, while The National Museum of Play is 5.2 miles from the property. Greater Rochester International Airport is 5.6 miles away.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
x
Free Breakfast
r
Pets Allowed
Other Amenities
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Skiing
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` indoor pool
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Free Wi-Fi
` Game Room
` Restaurant(s)
` Daily Housekeeping
` English
` Convenience Store
` Non-Smoking Rooms Available
` gift/souvenir shop
` taxi service
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Grocery delivery
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Body thermometer available
` CCTV security in common areas
` Daily disinfection
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Airport shuttle (charges may apply)
` Shuttle service (charges may apply)
` Xerox/fax in business center
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DoubleTree By Hilton Hotel Rochester Guest Reviews

Overall Average Score: 
Good (3.6 out of 5)

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4

Very Good - 4.0 out of 5

Barry, Rochester, visiting Lovin' Cup Mon, 21 August 2023

Very nice hotel, but under staffed.

Liked: Beautiful hotel.
Disliked: Checked in at 4:30 and room was still not available.

3

Pleasant - 3.0 out of 5

Linese Tue, 17 June 2025

Pleasant

2

Disappointing - 2.0 out of 5

Cheryl Fri, 13 June 2025

Fair at best…

Disliked: Did not like room assignment, requested another room , none available. Construction underway above my room. Complained at desk was that this was noted on their website. For two days loud construction noises so I was unable to sleep in the afternoon. Reported to hotel desk and Doubleday Hotel customer service.

1

Poor - 1.0 out of 5

Nikolay Sun, 8 June 2025

Very poor

Liked: Dirty hotel, very old
Disliked: Breakfast is very poor

1.5

Poor - 1.5 out of 5

Hendric Sun, 25 May 2025

This place is in dire...

Liked: -The pictures in the advertising were very nice. -Rooms had lotion to combat the dryness from the AC
Disliked: -elevators were old and buttons didn't work.-don't use the pool without goggles. eyes will burn. -room was stinky and had no vent for the bathroom. every time someone showered the room was completely steamy-there was a door in the room to the adjacent unit so I could clearly here everything the neighbor used the restroom.-fridge only runs for 2 hours at a time. was unable to keep food in it over night or even when I was out of the room.-gym was closed for construction.-breakfast was run different every morning. each person doing it did it different and was very confusing for a week of staying.-room service trays laid in the hall for 2 days.-shower was dirty

5

Exceptional - 5.0 out of 5

Hadijah Tue, 20 May 2025

Exceptional

2.5

Fair - 2.5 out of 5

Imani Mon, 19 May 2025

Solid 3.5/5 stars. Don't know...

Liked: The room was clean.
Disliked: They switched the room i requested 2+ months ago to a different one, that was not a better option. The bed was uncomfortable. Having to use a communal microwave was weird.

2

Disappointing - 2.0 out of 5

Wa Wed, 7 May 2025

Disappointed

Liked: Location is good and front desk was friendly and professional
Disliked: The light in the bathroom didn't work, the shower was very old and did not have alot of water coming through and the dispensers for the shower gel was empty. There was no bottles of water left in the room...

4

Very Good - 4.0 out of 5

Theresita Mon, 28 April 2025

Very good

5

Exceptional - 5.0 out of 5

Lisa Sun, 13 April 2025

Stay is always fine.

Liked: Location for us is perfect
Disliked: A little pricey for the quality

5

Exceptional - 5.0 out of 5

Haley Mon, 7 April 2025

Exceptional

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DoubleTree By Hilton Hotel Rochester 1111 Jefferson Road, Rochester, NY
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